What are the responsibilities and job description for the Travel consultant position at Travel Staff?
Summary : The Group Travel Consultant will play a vital role in ensuring the travel and touring arrangements of our faith-based groups are coordinated in a professional and seamless manner.
The role will encompass a direct working relationship with customers in servicing their inquiries, booking their travel arrangements and successfully finalizing their pilgrimage documentation.
On-site - Irving,Texas
Responsibilities :
- Coordination of customer reservations using Harvest’s Travel Management System (Moonstride)
- Consult with customers to assist with their additional travel requirements and prepare and cost itineraries accordingly
- Timely development and distribution of customer documentation
- Represent Harvest Journeys at tradeshows and networking events (evening or weekend attendance may occasionally be required)
Qualifications and Experience :
- Minimum 3 years recent International Travel Consultant experience
- Hands on Group Travel Consulting
Previous group travel / pilgrimage experience preferred
- Sound knowledge of European / Middle East travel destinations with a focus on key Catholic pilgrimage sites
- Experience in using web-based applications and GDS reservations systems (Travelport Galileo preferred)
Attributes :
- High standards of customer service
- Strong communication skills
- Christian / Catholic faith values an asset
- Sound computer skills (Microsoft Office applications, GDS)
Last updated : 2024-11-15