Parts Manager

ABOUT US

Travelcamp is one of the fastest growing towable RV Dealerships & Service centers in the Southeast. We were recently named the Top Volume Dealer for Towable RV's in North Florida. We are a family owned & operated dealership that specializes in being a one-stop-shop for everything; Camping, including Sales, Rentals, Consignment, RV Spa as well as RV Parts and Accessories

SUMMARY

You will be a critical component in creating and helping families and individuals make invaluable memories. Travel Camp has been voted Bold City Best RV Dealership in Jacksonville for 3 years in a row! We put our employees first, because we recognize that if our employees are happy, they will make our customers happy.

IS THIS A CAREER?

When you join our team, you become part of the Travel Camp family. Our employees are our bloodline! Travel Camp is constantly expanding- we are looking for individuals that want to grow with us! We prefer to promote within the company. If you are looking for a stable job that you can grow with for 5 years, you are who we are looking for!

INCENTIVE RENTAL PROGRAM

Travel Camp, in addition to sales and service, also offers RVs for rent. As a Travel Camp team member, you receive several benefits, including FREE use of our rentals. We believe that if you enjoy and get to experience camping yourself, it will help build your passion for helping other families find their perfect RV.

WORK/LIFE BALANCE

Hours of operation: Sunday 12-5, Monday-Friday 9-6, Saturday 9-5.

Although schedules vary, generally you would work 40-45 hours a week.

PERKS

Travel Camp offers several companies benefits, including: 401k, medical, dental, vision, life insurance options, paid vacations, free RV rentals, and a Holiday bonus.

PARTS MANAGER JOB DESCRIPTION

GENERAL SUMMARY

As the Parts Manager, you are many times the first point of contact for customers that visit Travelcamp. You are a face of Travelcamp. It is important that you express a positive and joyful outlook. You should always wear a smile. Your primary role is to remain stationed at the front counter to greet and welcome customers as they walk in the front door as well as answer incoming phone calls in a professional manner. Additionally, this position serves as a central cashier to assist and cash out parts customers and sometimes assisting with service customers. Your other Customer is the sales and service departments. This involves sourcing special order and local run parts for Service Techs working on jobs in the shop as well as assisting with providing estimates to sales staff as needed. It is imperative that your station (the front counter and the phones) be covered 100% of the time. If it is necessary for you to leave your station for any reason such as lunch or a break, it is your responsibility to ensure you have coverage during that period.

JOB TASKS

• Cash out customers shopping for their parts

• Coordinating “Local Run Parts”

• Charging parts out to RO’s as acquired by techs and reconcile and charge parts in log books

• Weekly parts re-order for stock

• Receiving store stock into inventory and assisting to stock the shelves.

• Monitor and process PO’s for stock and special-order Customers.

• Perform daily parts & service EOD

• Maintain inventory quality utilizing system management reports and regular cycle counts

• Maintain a well-organized front counter area

• Maintain and update Parts Robbed, LP, and Tech Parts logbooks. Minimize Robbed parts

• Scan documents accordingly to maintain paperless environment

• Generate authorized non-resale purchase orders and route to back office accounting

• Thank customers as they leave the store and offer to register them for the Travelcamp “Be the first to know” email list

EVALUATION

You will be evaluated primarily based on performance standards that measure the following activities:

• Customer handling

• Monitoring parts staff

• Timely sourcing of parts

• Inventory accuracy and quality

• Quality of paperwork

You will also be evaluated on other factors, such as good attendance, positive attitude, and teamwork

Job Type: Full-time

Pay: From $36,400.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Management: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location