What are the responsibilities and job description for the Customer Service Representative - IHOP position at TravelCenters of America?
Job Description
In this role, you will have the opportunity to work in a fun and trusting environment focused on great customer service. Your primary responsibility will be to serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude. You will also be required to process transactions on a point-of-sale (POS) register, maintain a clean and well-stocked food area, and practice safe food handling and storage procedures. Additionally, you will be expected to understand menu codes and cooking specifications for to-go orders, prioritize your work according to restaurant and guest needs, establish strong communication and rapport with leaders and co-workers, and perform other job-related duties as assigned.
In this role, you will have the opportunity to work in a fun and trusting environment focused on great customer service. Your primary responsibility will be to serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude. You will also be required to process transactions on a point-of-sale (POS) register, maintain a clean and well-stocked food area, and practice safe food handling and storage procedures. Additionally, you will be expected to understand menu codes and cooking specifications for to-go orders, prioritize your work according to restaurant and guest needs, establish strong communication and rapport with leaders and co-workers, and perform other job-related duties as assigned.
