What are the responsibilities and job description for the Director, Business Systems Analyst position at Travelers Insurance Company?

Travelers Insurance Company Director, Business Systems Analyst Hartford, Connecticut Apply Now

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

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Job Category

Project Management, Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Salary Range

123,000.00 - $203,000.00

Target Openings

What Is the Opportunity?

The Director, Business Systems Analysis :

Serves in a senior level on a division level BSA competency leadership team, leading a moderate-sized team for one or more business units, strategic support units, or technology platforms.
Plans at a tactical level, manages the effective use of resources, and directs business systems analysis staff to develop, implement and maintain large complex system(s) and / or project(s).
Has significant influence on and accountability for the continuous maturation of business analysis and requirements management capabilities in the software delivery process within their division.
Has responsibility to optimize efficiencies across the delivery lifecycle, including but not limited to requirements management processes.

What Will You Do?

Develops the Business Systems Analysis tactical and operational plan for assigned business systems and / or projects of business unit / strategic support unit significance with minimal oversight.

Advocates for the appropriate use of technology to develop and / or improve the organization's processes.

Accountable for directing staff to achieve deliverables.

Responsible for all aspects of the human resource management of staff.

Leadership : Set appropriate goals for the team and monitors progress against them.

Balance objectives and priorities in for a set of business systems across multiple business units and / or strategic support units.

Maintain engagement with all assigned staff on a regular basis and removes obstacles to their success.

Embrace team values and models the way.

Serve as a change agent for new techniques and approaches.

Human Resources Management : Understand staff responsibilities, abilities and development needs.

Balance the workload of team members and supervise, coach, and mentor individuals of varying abilities.

Identify the talents of others and match them to the tasks that will best suit the area goals and / or provide growth for the individual.

Assess and identify individual employee and team-wide skill development needs and put together a professional development program for the individual and team.

Manage performance and talent management with an emphasis on acquiring, retaining and developing employees.

Set clear expectations, coach, and continuously develop employee capabilities thru goal setting, development planning, ongoing feedback and company's performance management process.

Recruit and retain effective staff members. Maintain succession plans.

Recognize, value, and respect differences across a diverse work force.

What Will Our Ideal Candidate Have?

Seven years of hands on experience in Business Systems or equivalent preferred.

Two years of experience either managing others or leading technical teams preferred.

Hands on experience with Agile methodologies preferred.

Knowledge of Reinsurance practices.

Bachelors degree in Business, MIS or other related field preferred.

What is a Must Have?

Five years of experience in Business Systems or equivalent required.

One year of experience either managing others or leading technical teams required.

High school diploma or equivalent required.

What Is in It for You?

Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

Retirement : Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

Paid Time Off : Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

Wellness Program : The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve.

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Salary : $123,000 - $203,000

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Director, Business Systems Analyst

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