Sr. Product Rating Analyst

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

87,400.00 - $144,400.00

Target Openings

What Is the Opportunity?

Under general supervision, provides support for Content Management (elibrary, Uguide & product catalog) and BI Forms. This job does not lead others.

What Will You Do?

• Analyzes and contributes to business requirements, such as rate / form filings and other related documentation; provides oversight to less experienced members of the team.
• Define, prioritize and ensure a ready backlog of forms work for a smaller scale product team, accept final product output, focusing on achievement of defined outcomes versus defining how the work is completed
• Act as voice of the end-user; have a deep understanding of and respond to customer feedback ensuring needs and requirements are clearly defined; ensure product meets defined acceptance criteria
• Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement
• Partner with Circle Leads and peers to effectively communicate resources required to achieve defined business outcomes.
• Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
• Ensure successful daily operations of eLibrary, Product Catalog and UGuide by adhering to SLA's, providing guidance about daily questions, forms management process, monthly publishing, etc
• Ensure all forms updates are published timely and efficiently and in accordance with the forms release timelines, as well as seek ways to simplify and automate current publishing processes
• Meets or exceeds quality, timeliness, and service level agreements.
• Identifies and conduct analysis of rating discrepancies.
• Develops effective relationships and provides consultation to various business partners and teams.
• Other duties as assigned.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

What is a Must Have?

What Is in It for You?

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http : / / careers.travelers.com / life-at-travelers / benefits / .

Salary : $87,400 - $144,400