What are the responsibilities and job description for the Customer Experience Associate position at TravelPerk?
At TravelPerk, we are seeking a highly motivated and customer-focused individual to fill the role of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients and resolving any issues or inquiries they may have.
Key Responsibilities:
- Respond to client inquiries via phone, email, and chat
- Resolve client complaints in a professional and timely manner
- Provide product information and assistance to clients
- Process orders, returns, and exchanges
In order to succeed in this role, you will need excellent communication skills, a positive attitude, and a strong desire to help others.
