What are the responsibilities and job description for the Customer Service Representative position at TravelPerk?
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and resolving any issues or inquiries they may have.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer complaints in a professional and timely manner.
- Provide product information and assistance to customers.
- Process orders, returns, and exchanges.
- Maintain accurate records of customer interactions.
Qualifications:
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to work in a fast-paced environment.
About Us
This role is perfect for individuals who are passionate about providing top-notch customer service and enjoy working in a dynamic team environment.
