Court Clerk Assistant

Location : Austin, TX

Job Type : Full Time

Job Number : 24-09682

Department : Constable 3

Opening Date : 01 / 08 / 2025

Closing Date : 2 / 4 / 2025 11 : 59 PM Central

Job Summary

Under close supervision, performs a variety of legal clerical duties in response to actions of the courts. Uses some independent judgment interpreting and applying procedures and precedents to specific misdemeanor cases. Reviews legal documents, indexes documents by applying appropriate category codes and scans documents into electronic imaging systems. Prepares and issues a variety of legal documents. Assesses fees and performs cashier duties. Assists the public and acts as a liaison between the department, courts, other agencies and the public.

The ideal candidate will be able to communicate well with the public, both in person and over the phone, and capable of efficiently managing multiple priorities.

DISTINGUISHING CHARACTERISTICS :

This is the first in a series of four court clerical-related job classifications within the Administrative Support job family. Incumbents perform duties of routine complexity. This classification is distinguished from Court Clerk I in that it is entry-level, meaning that incumbents do not review the work of other clerical staff and work requires less independent judgment. Incumbents perform a greater amount of routine clerical work than others within the court clerical series.

Duties and Responsibilities

• Assists and answers questions from the public received in person, by phone or by email regarding the status, disposition, pending actions or other aspects of court cases. Directs customers to the appropriate court clerk. Processes incoming faxes and faxes document confirmation returns. Sorts and distributes incoming mail and legal documents. Notifies customers of improperly submitted mail via phone or mail. May assist in locating missing, lost or misapplied child support payments. Performs filing duties. Makes copies when appropriate.
• Assesses statutorily allowed fees as determined by the specific action requested. Receives and cashiers funds collected from these assessments, including credit card payments. Maintains and balances individual cash drawers. Processes daily deposits by calculating, posting, verifying and reconciling daily business transactions.
• Prepares and issues legal documents, such as capiases, warrants, subpoenas, commitments, summons and release / recall calls, as required by statute, rule, or order of the court. Reviews, interprets, analyzes and evaluates all signed legal documents submitted in an assigned cause of action and takes appropriate action. Reviews submitted bonds for determination if a future court setting is required. Does extensive research and reviews all income withholding orders, writ of withholding orders and all required documents needed to determine if an income withholding order should be issues and a fee assessed.
• Prepares and organizes documents for scanning. Determines whether legal documents are to be scanned and submitted to other court staff and agencies. Indexes each document by entering the appropriate category codes and descriptions so that documents can be retrieved quickly using a variety of data elements. Uses scanning software to input case information, capture images, and perform quality assurance. Scans incoming legal documents. Performs quality verification procedures on scanned documents prepared by co-workers. Assesses scanned electronic images for legibility, blank documents and missing records. Ensures descriptors have been properly indexed.
• Serves as a liaison between department, judges, court staff, state agencies, County attorney's office, attorneys, pro se litigants, law enforcement agencies, child support agencies, employers, parents and the general public. Works with accounting personnel to deliver daily deposit forms and resolve any outstanding issues. Maintains statistical data, records, and prepares and submits reports. Compiles and updates court dockets in daily binders.
• Performs other job-related duties as assigned.

Minimum Requirements

Education and Experience :

Any combination of education and experience that has been achieved and is equivalent to

the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements :

None required.

Preferred :

Customer service experience.

Bi-lingual - English / Spanish

Knowledge of Microsoft Office applications

Typing (25 WPM)

Knowledge, Skills, and Abilities :

Knowledge of :

Skill in :

Ability to :

Work Environment & Other Information

Physical requirements include the ability to lift / carry up to 20-50 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to sitting, client / customer contact, standing, walking, vision to monitor, repetitive motion, stooping / kneeling, squatting, bending, and reaching to perform the essential functions. Transporting file folders to and from courtroom.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

Work Hours : Monday -Friday 8 am - 5 pm

Works some holidays, Works some weekends.

Department : Constable 3

Location : 8656-B West Hwy 71, Ste. 100, Austin, TX 78735

Drug Test Required.

Criminal, Education, and Employment Background Checks Required.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

Benefits

Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.

FY2025 Travis County Benefit Guide

In this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.

Credit Union

Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.

Deferred Compensation

Employees may enroll in a tax- free sheltered investment plan through payroll deduction.

Direct Deposit

Employees may sign up for direct bank deposit.

Employee Assistance Program

Travis County provides a confidential counseling and referral service free of charge to county employees and their family.

Employee Organizations

Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.

Employee Health & Wellness Clinic

Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.

Holidays

An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.

Insurance

Employees may select from four plans : an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.

The following benefits are employee paid :

New employees are covered on the first day of the month following 28 calendar days of employment.

Longevity

Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.

On the regular payday on or after the employee's fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.

Parking

A limited number of assigned parking spaces are available to employees in the Courthouse Complex.

Personal Holidays

Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he / she begins employment, based on the month in which employment begins :

January - March

3 personal holidays

April - June

2 personal holidays

July - September

1 personal holiday

October - December

None

New employees are eligible to take personal holidays after 90 days of employment.

Retirement

Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.

Sick Leave

Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.

Parental Leave

Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.

Tuition Refund

Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.

Vacation

Based on years of county service, regular, full-time employees earn vacation time at the following rates :

0 to 5 years

4.0 hours per pay period

6 to 10 years

4.5 hours per pay period

11 to 15 years

5.0 hours per pay period

16 to 20 years

5.5 hours per pay period

21 plus years

6.0 hours per pay period

Part-time employees earn vacation leave on a pro-rated basis.

Workers' Compensation

The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.

Salary : $50,000