What are the responsibilities and job description for the Stocking Associate position at TravisMathew?
Job Title: Client Associate
About TravisMathew
We seized an opportunity and created a premium apparel brand that bridges the gap between performance and lifestyle. Inspired by Southern California's sun, surf, and sand, we innovated in lifestyle performance apparel, working with wholesalers, building e-commerce businesses, and opening retail stores worldwide.
Client Associate Role
The Client Associate maintains the in-store sales and service experience, promoting sales culture to achieve or exceed sales, KPIs, and profitability goals.
Sales and Service Focus:
- Instill an approachable and efficient sales focus on the floor to achieve sales goals and deliver exceptional service.
- Connect with in-store clients, develop, and retain a following of repeat clients to drive individual sales goals.
Event Participation and CRM:
- Participate in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
Client Service Standards:
- Adhere to client service standards and company policies and procedures.
Store Environment:
- Foster a friendly, open, and inviting environment for all in-store guests.
Store Maintenance:
- Maintain store cleanliness and organization, including front-of-house and stock space.
Technical Requirements:
- Proficient in Microsoft Applications.
Availability:
- Weekends, evenings, and holidays.
Work Environment:
- Work is performed in a retail environment/store.
Diversity and Inclusion:
- We value diversity and encourage everyone to apply, adding new perspectives to the team for problem-solving and creative thinking.
