What are the responsibilities and job description for the Store Experience Representative position at TravisMathew?
Job Description
As a Sales Service Specialist at TravisMathew, you will be responsible for delivering exceptional customer service and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.
You will be the face of our brand, providing a seamless shopping experience for customers, ensuring they find the right products and leave the store satisfied. You will also be responsible for developing and maintaining relationships with regular customers to increase sales and loyalty.
Key Responsibilities:
Requirements
To be successful in this role, you will need:
About TravisMathew
We're dedicated to adding new perspectives to the team and encourage everyone to apply.
As a Sales Service Specialist at TravisMathew, you will be responsible for delivering exceptional customer service and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.
You will be the face of our brand, providing a seamless shopping experience for customers, ensuring they find the right products and leave the store satisfied. You will also be responsible for developing and maintaining relationships with regular customers to increase sales and loyalty.
Key Responsibilities:
- Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
- Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
- Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
- Foster a friendly, open and inviting environment for all in-store guests.
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills.
- Able to work weekends, evenings and holidays.
- Proficient in Microsoft Applications.
About TravisMathew
We're dedicated to adding new perspectives to the team and encourage everyone to apply.
