Surveillance - Operator

                                                      JOB DESCRIPTION

POSITION TITLE:    Surveillance Operator                        JOBCODE:   # 170194 

DEPARTMENT:       Surveillance 

REPORTS TO:        Shift Supervisor 

POSITION SUMMARY:     

To ensure the protection of life and property at Treasure Bay Casino Resort.  To observe the activity on the gaming floor and ensure the integrity of the games.  Must be 21 years old and able to obtain a MS Gaming License.  

TASKS:         

• Maintains consistency with established company guidelines and controls.

• Ensures the quality of operations on the shift he/she works.

• Maintains a working knowledge of all rules and regulations of the Mississippi Gaming Commission (MGC), and ensures strict adherence to same throughout the property.

• Always maintains the highest level of confidentiality.

• Follows established reporting system for Surveillance. Informs Surveillance Supervisor when cheating, theft, embezzlement, or suspicious activities take place on the property.  In the case of suspicion of involvement by the Surveillance Supervisor reports directly to the Surveillance Director.

• Studies cheating activity and trends in other gaming areas, in order to take precautionary measures and deter cheating on this property.

• Regularly inspects the monitored areas, identifies potential safety or security hazards, and reports same to the Surveillance Supervisor.

• Ensures proper functioning of all surveillance equipment, and reporting need for repairs to Surveillance Supervisor.

• Creates and collects witness statements and video evidence for release. 

• Other tasks as requested by management.

   

  EDUCATION OR SKILLS REQUIRED:                        

  Two years education in Criminal Justice experience and/or training; or an equivalent combination of education and experience.  Must be 21 years old and able to obtain a MS Gaming License.  

  Special requirements:  Minimum of two (2) years in a law enforcement agency or related field..  Background in gaming surveillance highly preferred.  Must possess excellent observational and communication skills.

  Language skills: Ability to read, analyze, and interpret complex documents such as technical journals, Gaming Regulations, financial reports, and legal documents.  Ability to respond to common inquiries from guests, regulatory agencies, or department heads. 

  PHYSICAL ACTIVITIES:             

  The physical demands described here are representative of those that must be met by a crewmember to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

  The crewmember is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools, or controls.  The crewmember is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch, or crawl.  Special vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

  HAZARDS:   

  The noise level in the work environment is usually moderate.  When on the casino floor, the noise level increases too loud