What are the responsibilities and job description for the VIP Representative position at Treasure Chest Casino?
Job Description
Job Description
Company Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Through direct contact, direct mail, telemarketing, and written correspondence, encourage customer retention and loyalty. Recruit new memberships for the Players' Club, increase rated play, and attend to guests' needs. Circulate on the casino floor assisting guests with questions and requests.
- Circulate on the casino floor and assist customers with requests and questions.
- Provide excellent customer service and promote Players’ Club benefits and events.
- Recruit new customers and enhance current customer relationships through various methods such as direct mail, telemarketing, and written correspondence.
- Instruct customers on the Players’ Club point system, awarding prizes and proper use of the club card.
- Assist Casino and Slot Hosts with Player development efforts and events
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
