Lead Product Manager - Real Time Personalization Platform

At Treasure Data, we’re on a mission to radically simplify how companies use data to create connected customer experiences. Our sophisticated cloud-based customer data platform drives operational efficiency across the enterprise to deliver powerful business outcomes in a way that’s safe, flexible, and secure. 

We are thrilled that Gartner Magic Quadrant has recognized Treasure Data as a Leader in Customer Data Platforms for 2024! It's an honor to be acknowledged for our efforts in advancing the CDP industry with cutting-edge AI and real-time capabilities. View the report here.

Furthermore, Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility. 

About Treasure Data:
Treasure Data is a leading Enterprise Customer Data Platform (CDP), ranked as a leader by Gartner, Forrester, and IDC, and trusted by large global customers to handle the complexity, scale and security required to manage and leverage massive amounts of customer data. The Treasure Data CDP unifies data from disparate sources to deliver a holistic view of the customer enabling insights and actions with the objective of optimizing personalized customer journeys and potent digital marketing programs that grow CLTV.

We have differentiated technologies to ingest and unify customer data, perform machine learning on customer data and syndicate with other software products for activation. CDPs are the foundation of the modern MarTech technology stack and are fundamental for powering effective AI-based customer engagement applications. Treasure Data is driving widespread adoption in the marketplace during this explosive stage of growth. 

Your Role:
Treasure Data is seeking a Lead Product Manager with deep enterprise MarTech and real-time personalization product experience to join our Product Management team. The Real Time Personalization Product Manager will work across the organization to develop, enhance, nurture, and grow the Treasure Data Personalization product business. Using your knowledge of SaaS platforms and product components, you will develop products that our customers will use to engage billions of people. Join us to ensure our large global enterprise customers can unlock the value and leverage their consumer engagement data in novel, innovative ways.

Successful candidates will have enterprise SaaS product management experience, technical and strategic fluency with real-time personalization technologies and APIs, go-to-market and platform product adoption and growth experience, and an entrepreneurial mindset. Additionally, you will be adept at interacting and collaborating with technical, business, and executive levels at global enterprise brands.
This position will be located in the Mountain View, CA area. 

Responsibilities & Duties:

• Shape and execute the vision and roadmap for our Real-Time personalization products.
• Identify new opportunities to drive omnichannel personalization solutions in our markets.
• Act as the voice of the customer and integration partners, forging strong relationships and integrating their perspectives into product strategy and execution.
• Collaborate with UX and engineering teams to deliver a world-class product, ensuring top-notch customer experiences.
• Define success metrics for each feature and function, and develop strategies to monitor and ensure success.
• Foster collaboration across teams, aligning engineering and stakeholders for collective success.
• Communicate effectively, managing product release communications and ensuring cohesive messaging with product marketing.
• Represent Treasure Data as a domain expert in various customer and industry engagements.

Required Qualifications:

• Minimum of 8 years as a data-driven enterprise SaaS Product Manager in the MarTech domain with significant experience focused on real-time personalization technologies and APIs.
• Bachelor's degree in Computer Science, Engineering, or related field; MBA a plus.
• Strong quantitative analysis and creative problem solving skills leveraged to develop and drive go-to-market strategies and platform adoption growth.
• Ability to inspire and lead cross-functional teams with a clear vision.
• Analytical thinker who excels in solving complex problems and enhancing customer value and ROI.
• Deep understanding of Global 2000 marketing departments and the role personalization technologies play in helping them achieve their goals and objectives.
• Experience in executive presentations and handling sensitive customer situations.

Physical Requirements: 

Working out of the Mountain View, California office according to our “Global Hybrid Working Policy”.

Travel Requirements: 
Occasional (up to 10%)

Perks and Benefits (US): 

Our benefit package showcases our culture of care and empathy with  

• Comprehensive medical, dental, vision plans and Employee Assistance Program (EAP) 
• Competitive compensation packages 
• Company paid life insurance 3x salary 
• Company paid short- and long-term disability coverage 
• Retirement planning (401K) with company match 
• Restricted Stock Units (RSU)
• Flexible Time Off (FTO)
• Up to 26 weeks paid parental leave  

Our Dedication to You: 

We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives. 

Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it. 

Agencies and Recruiters: 

We cannot consider your candidate(s) without a contract in place. Any resumes received without having an active agreement will be considered gratis referrals to us. Thank you for your understanding and cooperation!