What are the responsibilities and job description for the Front Desk Clerk position at Treasure Island Casino?
Note : You must log in if you would like to apply for any jobs.Front Desk ClerkDescription : ~ WE CREATE WINNING EXPERIENCES ~
- Pay Rate
- 16.00 an hour
- Shift Differential
- 2.00 an hour additional for swing shift$2.00 an hour additional for grave shiftSUMMARY : To register hotel guests.
- Anticipate and respond to guests in a friendly and positive manner processing check-ins / check-outs and special requests, verifying billing and creating reservations
- Provide information about the property and its amenities
- Monitor room availability and follow restrictions and booking policies and procedures
- Adhere to cash handling and financial transactions policies and procedures
- Use equipment properly and adhere to cost controls to reduce expense and waste
- Generate Property Management System reports and complete shift reconciliation
- Provide clerical support
- Knowledgeable of hotel emergency proceduresIDEAL CANDIDATES HAVE : Required :
- 1 years prior guest service experience
- High attention to detail and accuracy
- Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
- Excellent verbal and interpersonal communication skills
- High level organizational skills and the ability to adapt quickly to changing priorities
- Excellent problem solving skills
- Proven to accurately type
- Ability to enthusiastically and professionally sell and / or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues
- Ability to answer a multi-line phone system in a professional and courteous manner
- Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessaryPreferred :
- One (1) year switchboard and / or reservations experience
- One (1) year cash handling experience~ Four reasons why our Team Members have chosen to stick around for 20 years!~o The People - amazing to work with and to take care of.o The Benefits - affordable health coverage, no cost on-site clinic, 401(k) and match and so much more.o The Career - well-paying opportunities to develop and grow with or without a degree.o The Little Things - Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more!A Resume is not required for this job.
Salary : $2 - $16