Be Our Guest Services Ambassador!

We're seeking a friendly and knowledgeable Guest Services Ambassador to join our team at Treasure Island Resort & Casino. As the first point of contact for our guests, you will be responsible for handling inquiries, making reservations, and ensuring an unforgettable experience.

Key Duties:

• Provide warm and welcoming responses to customer inquiries, both on the phone and in person.
• Make and manage reservations for hotel rooms, restaurants, and promotional events, exceeding guest expectations.
• Process payments and maintain accurate records, upholding the highest standards of data security and integrity.
• Work collaboratively with other departments to resolve customer complaints and concerns, fostering a culture of excellence and customer satisfaction.

Requirements:

• A high school diploma or equivalent is required, with prior experience in a customer-facing role being an asset.