IT Specialist

Job Description

Position Title: IT Specialist

Reports to: Assistant General Manager

Position Type: Non-Exempt

General Description:

The IT Specialist maintains and troubleshoots all Association IT equipment, phones, software, cameras, security gates, etc. Makes recommendation on needed equipment and assists with researching and budgeting. Assists the marketing department with web design, eBlasts, social media, photography, etc.

Specific Duties:

· Club Prophet POS and Clover POS Systems

o Create and update POS buttons, provide reports, and research POS data

o Troubleshoot and maintain program and credit card processor

o Assist accounting personnel with POS data access

· Troubleshoot, maintain, and create network wiring terminations

· Troubleshoot and maintain campus network and a fiber E-Line system

· Troubleshoot and maintain campus security camera system

· Setup seasonal computer areas

· Research and bid for new software

· Update content on websites

· Budget requirements for IT department

· Maintain and troubleshoot all IT equipment – printers, computers, network, audio video, servers and server backup equipment

· Maintain and troubleshoot all email issues

· Troubleshoot, maintain, and oversee repairs for gate systems

· Convert documents to various formats

· Maintain and troubleshoot company cell phones

· Troubleshoot and maintain VOIP phone system and keep features updated using VPBX

· Create and maintain database of users, computers, and shares on Active Directory

· Troubleshoot VMWare issues

· Provide support and research for co-employees

· Support Role

o Create graphics and design flyers for marketing

o Create and post content on social media – YouTube, Instagram and Facebook

o Create content for and maintain contacts for Constant Contact

o Take photos for marketing use

Knowledge and Skills:

· Strong IT & web design skills

· Excellent written communication skills to include proof reading

· Exceptional attention to detail, accuracy, and organizational skills

Qualifications:

· Minimum 3 years IT experience

· Web design experience

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Work is performed indoors in an office environment.

· Long period of sitting and working on a computer is required.

· While performing the duties of the job, the employee may be required to reach with arms and hands, stand, walk, sit, balance, climb, stoop, kneel, crouch, crawl, talk and hear.

· Frequent use of hands and fingers to handle, feel and operate objects, tool, and controls.

· May be required to lift and/or move 30 pounds.

· Specific vision abilities include close and distance vision, color and peripheral vision, depth perception and the ability to adjust focus.

Job Type: Full-time

Pay: $32,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Hourly pay

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $32,000 - $40,000