What are the responsibilities and job description for the Retention and Engagement Coordinator position at Treasure Valley Community College?
TVCC is a comprehensive community college dedicated to promoting student success.
PAY - $35,568 (plus housing & meals) LOCATION – Ontario, Oregon
JOB TYPE – Full-time DEPARTMENT – Residence Life
DEADLINE – Open Until Filled REPORTS TO – Director of
Equity and Student Relations
Come work for us! Working for TVCC comes with many exciting benefits. With 11 annual
paid holidays, Friday’s off in the summer, Christmas break for all employees, generous
vacation and sick leave along with a great selection of medical, dental and vision plans to
choose from (for eligible employees and their dependents), retirement benefit (for eligible
employees) and much more, choosing to work for TVCC will be a great step in your career.
We invite you to apply and experience the benefits of a thriving community college that values
each employees’ contributions to its success!
A little about us… TVCC welcomes you to Ontario - where Oregon begins! TVCC was
founded in 1962 and is located on a 90-acre campus near the center of Ontario, Oregon.
TVCC currently employs around 150 full-time faculty and staff. TVCC’s campuses and
centers extend to several locations throughout Oregon and Idaho: Caldwell (Idaho), Burns
(Oregon), Snake River Correctional Institution, Warner Creek Correctional Facility, Eastern
Oregon Correctional Institute, Powder River Correctional Facility, and Two Rivers
Correctional Institution. Ontario is an agriculturally based city of over 11,000 people, with a
service area population of over 60,000. Ontario is situated in the Treasure Valley and
located about 60 miles west of Boise, Idaho. The Treasure Valley offers many outdoor
opportunities for the entire family, including fishing, boating, hunting, camping, skiing and
sightseeing.
PURPOSE: The Retention & Engagement Coordinator is a live-in position within Treasure
Valley Community College (TVCC) Residence Halls. Under the direct supervision of the
Director of Equity & Student Relations, the Retention & Engagement Coordinator will assist
in establishing a cohesive and responsible community within the TVCC Residence Hall and
Multicultural Diversity Center while also supporting retention and early intervention efforts
for both residential students and the broader campus community.
RECRUITMENT ANNOUNCEMENT
Retention & Engagement Coordinator
ESSENTIAL FUNCTIONS
- Community Building: To establish a cohesive community, this position will be
(MDC). They will provide opportunities for interaction that promote resident
involvement, encourage the expression of diversity among students, and actively
facilitate an environment of acceptance. Additionally, mediate conflicts when
appropriate.
- The position is expected to maintain a consistent presence in the Multicultural and
Move-In and Move-out days including evening and weekends) student-led events, and
other high-engagement periods to foster community development, based on staff
availability.
- Assist in the development and co-lead of cultural awareness programs, workshops,
engagement. Support Peer Mentor and Mentee Program, including guiding mentors in
fostering an inclusive and supportive student community.
- Act as a liaison between student services programs and community partners who may
- Academic: Assist in leading and implementing early Faculty & Staff intervention
retention plans, and providing academic resource referrals to encourage behaviors that
contribute to student success. Document student interventions and track follow-ups
using an internal system to assess progress and effectiveness.
- Collaborate with faculty and staff to identify students needing additional support and
- Assist in developing and delivering orientation and retention programs, including mid-
First-Year Experience (FYE) initiatives by assisting in student transition programs,
mentoring new students, and connecting them with campus resources to promote
academic success.
- Orient students to TVCC student services; encourage behavior that contributes to
community environment which is conducive to studying and respects the rights of
other residents to sleep and study both in the residence hall and MDC.
- Resource and Referral: responsible for referring residents to appropriate College
referrals require the position to be knowledgeable about resources, responsive to
requests, and available for follow-up. The position is expected to respond immediately
to crisis situations as they occur.
- Policy Enforcement: responsible for consistent enforcement of all policies of the
of residents on housing policies, the establishment of an environment that promotes
personal responsibility, and the encouragement of participation in upholding policies.
- Alongside the Director, assist in community events that will enhance the visibility of
- Teamwork: Assist in providing guidance and support to Peer Mentors and Resident
work relationships by actively participating as a team member in achieving the stated
goals of the Residence Hall and Multicultural and Diversity Center.
- Help train Peer Mentors and Resident Assistants in student engagement strategies,
effectively.
- Cooperate with staff members and support team projects, demonstrating flexibility
relationships with custodial, food service, desk staff, maintenance, and other
department personnel to foster a collaborative and supportive environment.
- Administrative: Serve on the Diversity, Equity & Inclusion (DEI) Committee,
assisting in organizing meetings, taking minutes, and ensuring follow-up actions are
completed.
- Responsible for the following operational and administrative duties: assist in check-in
paperwork and reports; complete duty responsibilities and office shifts; report and
follow up on maintenance needs; promptly attend designated meetings; and complete
any other assigned duties by the Director of Equity and Student Relations.
- Work in compliance with the Family Education Rights and Privacy Act (FERPA) to
maintain private student information.
- Purchase necessary items using a TVCC credit card, maintain a ledger of expenses,
- Create and submit a monthly report on Multicultural and Diversity Center (MDC)
effectiveness.
- Work effectively with colleagues and students of various cultures (including traditional,
QUALIFICATIONS
MANDATORY: Associate’s Degree (AA) with experience relevant to the essential functions of
the position. Must have strong interpersonal skills and ability to facilitate group activities
and work independently for extended periods of time.
PREFERED: Bachelor’s Degree (BA) in a relevant field. Experience with student conduct
issues and the promotion of residence life activities. Experience preparing written
documentation on student discipline issues and other paperwork associated with student
activities and residence life. Experience training, overseeing and evaluating staff.
Experience planning and coordinating events and activities.
SPECIAL: Must have a valid driver’s license and be able to operate a motor vehicle safely.
WORKING CONDITIONS
On campus housing will be provided as living on-site is a requirement for this position. A
complimentary food service meal plan is also provided during the academic year. Usual
office working conditions. The noise level in the work environment is typical of most office
environments. Most work takes place in usual office working conditions, where the noise
level is typical of most office environments with telephones, personal interruptions, and
background noises. Moderate daily contact in person and by phone with students and staff.
TERMS OF EMPLOYMENT
This is a full-time, Professional, exempt position.
BENEFITS
Benefits include medical insurance for employee and eligible dependents, Oregon retirement
plan as well as 160 hours of annual vacation leave, 16 hours of annual personal leave and 8
hours per month of sick leave accrual.
APPLICATION PROCEDURE
A complete application file consists of the following:
- A letter of interest stating how you are qualified to perform the duties of the position.
- A resume
- College transcripts, if any (copies are acceptable at this time)
- A TVCC application for employment. A pdf fillable application may be downloaded at
- If applicable, a completed DD Form 214 in order to establish veteran preference per
OAR 839-006-0445 and OAR 839-006-0450(3)
APPLICATION SUBMISSION: All application materials should be submitted or mailed to:
HR@tvcc.cc or Human Resources, Treasure Valley Community College, 650 College
Boulevard, Ontario, OR 97914.
Salary : $35,568
