What are the responsibilities and job description for the Front Desk Receptionist position at Treatment Centers of America?
Treatment Center of Panama City is looking for someone to join us as a part-time receptionist.
Some things you’ll be doing:
· Greet patients and visitors and check them in.
· Managing patient accounts and payments.
· Balance drawer daily and do bank deposits.
· Assist with ensuring patients attend their appointments.
· Answer phone, check voicemail, take messages, and route calls.
· Check mail and sort as needed.
· Scan and file documents.
· Perform new patient admission procedures.
· Manage patient account information within different systems.
· Run and submit daily, weekly, and monthly reports.
You’re our ideal person if:
· You care deeply. About people and outcomes, but especially about people.
· You can handle multiple tasks and competing priorities. In fact, they energize you.
· You have the ability to meet a high standard of accuracy and to notice Every. Last. Detail. And you have even noticed we would like you to answer this question with your application [15x7-10=? (Yes, accuracy counts :)]
· You are wildly productive, self-motivated, and independent, but a team player at heart.
· Organized, dependable, and collaborative are your middle names. All three of them.
· You never drop the ball. Well, maybe not never, but the last time it happened, you admitted it, learned from it, and moved on.
· You’re proficient with technology and learning new things.
· You anticipate and prepare for things and contingencies like you just know.
· You have excellent customer service and communication skills.
About us
We have an incredible team of passionate, friendly, and helpful people, and as the receptionist, you get to help us build something that has a huge impact on people’s lives. We care deeply about our patients, and this must resonate with you as you’ll be interacting with every single patient. Reception is the first smiling face patients see and it is the center hub of the office. You’re kind of a bid deal to us and our patients.
We work hard and we work hard to make working at Treatment Centers a great experience. We want everyone to enjoy working with us and we often do a variety of fun company activities. We also want everyone to have a full life outside of Treatment Centers and we provide a generous PTO package and numerous paid holidays. Additionally, we consider raises every year (hey-o!).
Office Hours:
Monday to Friday 4:50 AM – 1 PM
Saturday 5:50 AM – 9 AM
www.tcaclinics.com
Job Type: Part-time
Benefits:
- Paid time off
Medical Specialty:
- Addiction Medicine
Schedule:
- Day shift
- Weekends as needed
Experience:
- Customer Service: 1 year (Required)
Work Location: In person
