What are the responsibilities and job description for the Front Desk Receptionist position at Treatment Trends, Inc.?
Company Overview
Treatment Trends, Inc. (TTI) is a dedicated nonprofit organization that has been supporting individuals struggling with substance use disorder for over 50 years. Our mission is to provide a continuum of care through recovery-oriented systems, offering inpatient and outpatient services, MAT support, CRS services, and multiple pathways to recovery.
TTI is thrilled to be opening a new outpatient program in Slatington, PA! We invite you to become a part of exciting initiative to bring quality services to this under served area. Selected candidate will begin work in our Allentown facility for training, before transitioning to Slatington upon opening.
Summary
We are seeking a Front Desk Receptionist to join our team at Treatment Trends, Inc. This role is essential in providing exceptional customer support and administrative assistance, contributing to our mission of helping individuals on their recovery journey.
Responsibilities
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage incoming calls, emails, and correspondence efficiently.
- Maintain accurate records and documentation related to client interactions.
- Schedule appointments and provide first level of screening.
- Provide administrative support including data entry and filing.
- Ensure the front desk area is organized and welcoming at all times.
- Assist with billing and insurance verification.
- Support facility upkeep.
- Support the overall operations of the office by performing various clerical tasks.
Qualifications
- High school diploma or GED.
- Proven experience in customer support or administrative roles, preferably in a nonprofit or healthcare setting.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent communication skills, both verbal and written.
- Computer literacy with proficiency in office software applications.
- Bilingual skills are a plus but not required for this position.
Treatment Trends, Inc. is an equal opportunity employer.
Treatment Trends, Inc. offers a retirement plan with matching after the first year, as well as an Employee Assistance Plan for all employees, including part-time workers.
If you are passionate about making a difference in the lives of others and possess the skills to thrive in a supportive environment, we invite you to apply today to become part of our compassionate team at Treatment Trends, Inc.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: No more than 29 per week
Benefits:
- Employee assistance program
- Retirement plan
Schedule:
- Monday to Friday
Work Location: In person
Salary : $15
