Case Manager

OUR CULTURE:

The minute you start working here, you become an integral part of our WE CARE Culture.  Our mission is to provide a transformational influence for patients and their loved ones. Anchored in evidence-based practices, we facilitate person-centered accessible care. We provide best-in-class treatment for patients with a diagnosis of substance use disorder, mental health disorder or both. 

Our core values are represented in the acronym “WE CARE.”

Wellness - In the WE CARE culture, we embody WELLNESS through demonstrating empathy, compassion, and connection. 

Excellence - We demonstrate EXCELLENCE with best-in-class, safety-focused clinical and medical treatment, strong leadership, and a passion for patient care. 

Commitment - Our COMMITMENT to recovery and the community is shown through philanthropy, loyalty and unity.  We believe that true recovery is an effort that requires the dedication level of "all in, all the time".  

Accountability - We encourage ACCOUNTABILITY in all day-to-day activities, and honor that accountability through holding people accountable to the truth; with an understanding that truth without love is cruelty.  Tell the truth with love.

Respect - As a patient, you will always be treated with RESPECT here. Our conversations and actions are hallmarked by honesty, integrity, trust, and humility. 

Empower - We strive to EMPOWER all staff and patients to succeed, and White Light Behavioral Health is a place where all are welcome and encouraged to thrive and develop in an inclusive, diverse, and equitable environment.

POSITION PURPOSE:

The Case Manager is responsible to affect a safe, comfortable and supportive environment for the patients participating in the program.  These duties include and are not limited to intake, initial assessment, initial treatment planning, administrative tasks/projects, discharge summaries, individual assessments with clients and consultation with other professionals in regard to client treatment and services.  The Case Manager will work effectively and cooperatively with the Clinical staff to support clients to abstain from substances and live happy and productive lives free of their addiction.

ESSENTIAL JOB FUNCTIONS: 

• Accountable for leading a WE CARE culture that focuses on our mission to provide a transformational influence to patients and their loved ones.
• Monitors each patient throughout the daily schedule.
• Enforces program rules and expectations and reports infractions to the Therapist and Clinical Director.
• Monitors patient conformance with program schedule, reports problems and informs supervisor.
• Makes daily assignment checks and discusses results with each patient.
• Monitors patient participation and reports problems to supervisor.
• Resolves conflicts through general and supportive advice.
• Participates in patient recreation, leisure, and weekend activities as scheduled.
• Proves case management services.
• Transports patients to scheduled activities or arranges transportation.
• Reports any vehicle problems to supervisor.
• Prepares educational and motivational lectures and groups.
• Monitors AA/NA meetings on premises including recruitment of speakers. 
• Maintains the confidentiality of all patient and facility activities. 
• Complies with Our Company Policies and Procedures. 
• Accepts and utilizes supervision 16. Addresses problems noted by supervisor. 
• Performs other assignments as requested by supervisor.
• Demonstrates willingness to accept responsibility.
• Completes all tasks with concern for work quality

POSITION REQUIREMENTS & QUALIFICATIONS:

EDUCATION: Graduation from High School or GED preferred.

EXPERIENCE:  At least six (6) months experience working in the Human Services field

LICENSURE/CERTIFICATION: Maintains current CPR certification.

KNOWLEDGE, TRAINING, FUNCTIONAL COMPETENCIES REQUIRED AT TIME OF HIRE:

• Knowledge of the Principles and Practices of the discipline. 
• Knowledge of Joint Commission Standards. 
• Demonstrates Proficiency in Communication & Written skills. 
• Knowledge of State & Federal Statutes Regarding Patient Confidentiality laws. 
• Knowledge of Drug-Free Workplace Policies. 
• Knowledge of Workplace Violence.