What are the responsibilities and job description for the Enrollment Specialist position at TRECA Digital Academy?
ROLE & RESPONSIBILITIES:
The Enrollment Specialist is primarily responsible for initiating and completing the successful enrollment of students into TRECA Digital Academy. The Enrollment Specialist is a professional, friendly, high-quality service representative of TRECA Digital Academy.
PRIMARY RESPONSIBILITIES INCLUDE:
- Provide information and assistance to customers and potential customers via telephone, email, and/or face-to-face interviews.
- Facilitate the completion of all necessary pre-orientation paperwork and necessary procedures.
- Prepare and file student records information consisting of both paper and electronic copies.
- Create and manage student orientation calendars and schedules.
- Prepare pre-orientation and post orientation paperwork packets.
- Maintain accurate information in the student information system.
- *Setup and prepare regional enrollments including paperwork, and facilities; oversee and ensure equipment setup.
- *Greet and welcome all students and families; act as customer service representative.
- *Conduct new-student group orientations and personal enrollment interviews.
- *Maintain a thorough working knowledge of TRECA Digital Academy systems, programs, and educational tools.
- *Distribute, collect, file, and update all student related forms in accordance with any and all regulations.
- *Oversee and track the deployment of equipment to students and families.
- *Assist with recruitment activities.
- *Assist with state-mandated testing scheduling and administration.
- Interface daily with all required organizational communication systems.
- Assist with state testing as needed.
- Assist with summer school as needed.
- *Perform all other related duties as assigned.
QUALIFICATIONS & EDUCATION REQUIREMENTS:
- Minimum High School Diploma or equivalent (Associate’s Degree in Business Administration or related field preferred)
- Must reside in Ohio
- 2-4 years previous Customer Service Experience; experience in a school district or other educational environment preferred
- Basic Desktop Computer support knowledge, training or experience
- Proficient with computers and office-related software (Word processing, spreadsheets, e-mail, databases, etc.)
- Knowledge of basic 21st Century skills and tools related to on-line learning
- Strong customer service skills
- Strong communication skills (both written and verbal)
- Strong organizational skills and attention to detail
- Is discreet and recognizes the importance of maintaining confidentiality when handling or conveying information obtained in work setting
- Ability to provide acceptable background check
Disclaimer: Anyone who knowingly makes a false statement is guilty of falsification, a first-degree misdemeanor. R.C. 3319.393(A)
Job Type: Full-time
Pay: $28,000.00 - $46,799.43 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $28,000 - $46,799
