Kitchen Manager - Saratoga Springs

Tree House Brewing Company is looking for a Kitchen Manager who will oversee our widely acclaimed pizza program for our Saratoga Springs, NY location. The goal is to create the best pizza in the world, to drink with the best beverages, and to serve them in the most friendly and memorable environment. As a Kitchen Manager, you will be responsible for overseeing the day to day operations of the pizza kitchen, the pizza kitchen team and ensuring our high standards of quality are upheld for each and every guest who visits our Saratoga location. We are looking for someone who is obsessed with quality and loves pizza as much as we do.

Management Expectations - At Tree House, we have a lot of guests, and each of them deserves and expects the very best from us. This requires hard work, unrelenting focus, and a continued desire to evolve and improve. Since 2011, our culture has been one of energy and passion for the individual Tree House Experience, one guest at a time. We are looking for those who can think on the fly, project optimism, and a can-do attitude for the teams they lead. Tree House is a challenging environment best suited to those who maintain a customer-forward, energetic demeanor in the face of high customer volume and daily pivots. You must demonstrate that you can thrive in this uniquely busy environment.

Schedule/Availability: This is a full-time, exempt role required to work a Wednesday - Sunday schedule. It may require travel to our other locations on occasion and with notice. Nights, weekends, holidays and any days with operational significance (events, concerts, etc.) are expected to be worked by the Kitchen Manager.

Below are a few of what we refer to as “active management” responsibilities we expect of our managers:

• Ensures efficient kitchen operation of scratch-made pizza.
• Sets a standard for all kitchen team members while leading and directing the team to provide consistent service.
• Sources local vendors, while consistently and professionally building relationships and negotiating food contracts.
• Takes full ownership for the entire culinary process, including ordering experience on-site, guest satisfaction, and all steps in between.
• Creates schedules for all kitchen team members that meet the needs of the kitchen based on volume of orders.
• Assisting in hiring, onboarding, training & development of staff
• Promoting the constant evolution of professional development of direct reports, coordinating with the HR team to schedule periodic training as needed
• Establishes staffing pars based on specific location volume, continually evaluating culinary team members individual performance and impact to the operation, including corrective actions, and terminations
• Collaborates on projects, with defined objectives, methods, timetables and budget to support Tree House’s strategic plan with regards to our food service program.
• Actively promotes ideas for kitchen operations improvement.
• Conducts regular audits to ensure the highest level of standards and compliance (e.g.quality, presentation, food storage, sanitation)
• Identifies, hires, and develops unit-level kitchen team members to ensure product excellence and labor efficiency through daily shift execution.
• Works with the Saratoga Springs Hospitality and Assistant Hospitality Managers to ensure smooth service among both food and beverage operations

Leadership Responsibilities - Strive for not just accountability but true ownership of your space. In your position as a leader, your role should not simply be a means to an end. If you don’t feel a sense of personal obligation to all facets of your role, then this isn’t the organization for you.

• Leading and upholding accountability with all team members - from policies to best practices…this position will enforce the standards of the business at all times.
• Remains open to ideas by listening to others and objectively considers others’ ideas and opinions, even when they conflict with one’s own.
• Embodying allegiance to the goals, values and principles of Tree House Brewing.
• Doing what is best for Tree House, thinking like an owner and putting your thoughts into action.
• Fostering a deeper sense of purpose for team members as it relates to Tree House’s overall mission and vision.
• Leading by example and promoting a positive, engaged attitude, efficiency, strong work ethic, and initiative.
• Embracing resistance to change and finding ways to eliminate the resistance through understanding employee motivation.
• Treats change and new situations as opportunities for learning or growth, focusing on the beneficial aspects of change; speaks positively about the change to others and readily tries new approaches appropriate for new or changed situations; does not persist with ineffective efforts.
• Works tenaciously toward and derives satisfaction from achieving challenging goals; pitches in where required without regard to status.
• Finding ways to provide your team members with growth and development opportunities, working with HR to pursue career paths for high-achieving individuals.
• Actively puts self in unfamiliar or uncomfortable situations in order to learn; takes on challenging or unfamiliar assignments.

Role Requirements:

• 5-7 years of Food Service experience in a fast paced retail environment.
• Minimum of 3 years of kitchen management experience required.
• Hands-on experience preparing scratch-made pizza.
• Proven ability to lead a kitchen team successfully through varying work volumes.
• Ability to work nights and weekends.
• Capable of resolving issues arising from operations and with staff.
• Ability to communicate effectively and professionally with other employees, leadership, guests, and vendors.
• Training in food service sanitation and possession of ServSafe food handlers certification required.
• Culinary degree or related discipline preferred but relevant experience and technical abilities will be considered.

The starting base salary range for this position is $65,000-66,500 annually. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and relevant education or training. Base salary is only one component of the total compensation package, as this role is eligible for participation in the company growth bonus program and a robust benefit package.

Perks and Benefits

• Health Insurance covered 100% in full for employees, spouses and their dependents
• Dental Insurance, with company contribution
• Vision Insurance
• Wellness Reimbursement
• EAP (Employee Assistance Program)
• Pet Insurance
• Company paid Life and AD&D
• Flexible Spending Account and/or Dependent Care Account
• Complimentary nutrition consultations
• 401K with company match, 100% vested starting at enrollment
• Front loaded paid vacation bank
• Birthday paid day off
• Three personal days per year
• 56 hours of sick time per year
• Paid volunteer hours
• Annual Employee Benefit Card: preloaded $750 credit for Beer, Merch or other products
• Discount of 50% on all products for personal use
• 2 free drafts and 2 free crew cans per shift
• 2 free drafts per guest for your immediate family when visiting
• 2 items per year embroidery benefit

At Tree House, we work as a team and we work very hard. . . with purpose and intent. We do not cut corners and we do not take the easy route. We encourage dissent, critical thinking, and an ongoing desire to improve. Our goal is to make the best beverages in the world and serve it in the most friendly and memorable environment possible - that is our obsession, and that is what drives us to do what we do.

Tree House Brewing is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We welcome all applicants who believe they meet the minimum requirements of available positions, with or without reasonable accommodation, to apply.

Salary : $65,000 - $66,500