What are the responsibilities and job description for the IT Technician position at TREGO DUGAN AVIATION OF GRAND ISLAND INC?
Information Technology Job Summary
We seek an experienced, skilled information technology candidate to join our growing organization. In this position, you will support network databases and systems, update system hardware and software, troubleshoot system errors, and assist team members in supporting all data security and optimization. An extensive background in technology and computer science, with experience in maintaining and installing IT systems, is a must.
Information Technology Duties and Responsibilities
- Administer network and data security, including directory, group policy, virus protection, and email security
- Perform data backups to ensure all company-owned work is saved
- Install and update network system improvement
- Install and configure wireless networking equipment
- Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage
- Assist with the design, implementation, and support of new software and features
- Evaluate connectivity issues, equipment, and software and hardware
- Respond to IT issues, hardware maintenance, software, networking, etc.
- Provide helpdesk and technical support via phone, remote access, or site visits
- Oversee troubleshooting for system errors
- Set up equipment for new users and employees
- Consult with vendors and clients to integrate and update company technology
- Ensure system optimization for all technology resources
- Perform other duties as assigned
Information Technology Requirements and Qualifications
- High school degree or equivalent; bachelor's degree in computer science,
information systems, or related field preferred
- Industry certification CompTIA A , CompTIA Net certification, or other related
IT professional certification preferred
- Minimum 2 years experience in an information technology role
- Experience working with network and server management support
- Up-to-date knowledge of new systems, information, software, hardware, and
upgrades
- Excellent written and verbal communication skills