AVIATION | Passenger Service Agent | Part-Time | $18/hr | Paid Weekly | PTO

Salary Range:$18.00 To $18.00 Hourly

Are you looking for a fun and exciting opportunity in the aviation industry? If so, start with TDA!

We are hiring for a Part-Time Customer Service Agent

• Paid Time Off
• Must have a valid driver's license
• Must pass a 10-year background check and pre-employment drug test
• Must be able to work a varying schedule

Passenger Service Agent

General Purpose of Job:

This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions, as noted below. Additional responsibilities include a ramp, aircraft cleaning, operations, wheelchair assistance, and commissary duties as required.

Essential Duties and Responsibilities:

• Processing Customer tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
• Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
• Handling denied boarding situations, soliciting volunteers, accommodating Customers, and providing hotel, meal, and taxi vouchers when appropriate
• Ensures FAA, Airline, and airport regulations are followed
• Enforces safety/security measures and protects sensitive zones
• Assists Customers with special needs, i.e., Customers who need assistance in boarding
• Brings Wheelchair passengers from ticket counter to gates and gates to baggage service
• Excellent communication skills
• Able to read and write English
• Ability to work efficiently under time constraints
• Must be available to work varied hours, including swing and graveyard shifts, plus weekends and holidays
• Must be well-groomed and physically fit
• Completely clean and search an aircraft
• Other duties as assigned
• Must pass a ten (10) year background check and pre-employment drug test
• Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
• Able to attend required training

Physical Demands:

You must be able to carry a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; you must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the position's essential functions safely.

Work Environment:

Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste, and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel, etc.; subject to constant and extreme noise, strong odors, fumes, and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work.

Education:

High school diploma or GED required. Some college preferred.

Job Type: Part-time

Pay: $18.00 per hour

Expected hours: 5 – 25 per week

Benefits:

• Flexible schedule
• On-the-job training
• Paid time off
• Paid training
• Referral program

Schedule:

• Day shift
• Evening shift
• Holidays
• Morning shift
• Rotating weekends
• Weekends as needed

Work Location: In person

Salary : $18