What are the responsibilities and job description for the Service Advisor / Technician (Part Time) position at Trek Bicycle Store of Highland Park?
Job Description
Job Description
Summary
We’re looking for a teammate with excellent customer service skills and a willingness to learn. You'll have the opportunity to speak with customers to evaluate issues and recommend repairs. This role requires elevated skills in communication, leadership, and problem-solving, along with a knowledge of bicycle maintenance.
Duties
- Diagnose and troubleshoot bicycle issues, providing on-the-spot repairs and services.
- Work on various types of bikes, ensuring they are in top condition.
- Assist the Service Staff and act as the face of the department.
- Build and maintain relationships with customers, ensuring they trust you with their gear.
- Stay updated with new models and technologies, having first-hand access before they hit the sales floor.
Requirements
Benefits
