What are the responsibilities and job description for the Administrative Assistant/Community Builder - PT position at TREK Development Group?
Position Description:
The Administrative Assistant/Community Builder works to advance TREK’s mission: to Create Value, Strengthen Communities, and Enhance Lives in our various communities. With this Triple Aim in mind, TREK and its employees are committed to the three tenants of our Hospitality Covenant: We treat everyone with the kindness we all want; we each do our part to take care of the place where we live and work; and we take the time to help each other achieve our goals and aspirations. The Administrative Assistant/Community Builder will have responsibility for activating the Hospitality Covenant directly to the residents, prospective residents and team members at TREK residential properties. This role is responsible for resident engagement, providing administrative support to the Community Manager for a variety of property related tasks and providing services support to residents. She/he will adhere to the company’s Mission Statement and ensure the site follows all regulatory requirements.
Essential Job Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The Administrative Assistant/Community Builder works to advance TREK’s mission: to Create Value, Strengthen Communities, and Enhance Lives in our various communities. With this Triple Aim in mind, TREK and its employees are committed to the three tenants of our Hospitality Covenant: We treat everyone with the kindness we all want; we each do our part to take care of the place where we live and work; and we take the time to help each other achieve our goals and aspirations. The Administrative Assistant/Community Builder will have responsibility for activating the Hospitality Covenant directly to the residents, prospective residents and team members at TREK residential properties. This role is responsible for resident engagement, providing administrative support to the Community Manager for a variety of property related tasks and providing services support to residents. She/he will adhere to the company’s Mission Statement and ensure the site follows all regulatory requirements.
Essential Job Functions:
- Greet prospects and residents in a professional and courteous manner.
- Answer phones and make all feel welcome and that they are important to us.
- Assist with Annual Recertifications and enter waitlist applications. Follow up with the applicants regarding status.
- Perform general clerical duties to include but not limited to photocopying, faxing, mailing and filing, maintaining contract/vendor files, signing for and distributing UPS/FED EX/Airborne packages.
- Track resident notices and ensure notices are delivered in a timely manner.
- Create a Monthly newsletter for our community.
- Ongoing and persistent relationship building with residents and families in identified communities.
- Working with residents to identify opportunities for community initiatives and support resident leadership to implement the programs, activities, etc. This requires frequent, friendly and direct follow-up.
- Consistently building a network of resources applicable to resident usage that assist residents in achieving their goals.
- Collaborate with Community Manager and Service Technicians to build a strong internal team dynamic based on equal respect and understanding with a goal of increased efficiency and team morale.
- Other duties as assigned.
- High school graduate or GED equivalent
- Customer service experience in property/hotel/retail preferred but not required
- Competent computer and technology skills, Microsoft Office required
- RealPage or other industry software experience is a plus but not required
- Excellent listening, verbal, and written communication skills required
- A willingness to work a flexible schedule that would include an occasional Saturday and an evening when necessary
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- The employee is occasionally required to move around the buildings.
- Constantly operates a computer and other office equipment.
- May require travel dependent on business needs for corporate meetings.
- Frequently moves equipment weighing up to 50 pounds.
- The person in this position needs to frequently navigate throughout the office to access file cabinets, office machinery, etc.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
If this sounds like a fit for your passion, skills and experience, we look forward to hearing from you. Please visit our website to learn more about Trek Development Group http://trekdevelopment.com.
