What are the responsibilities and job description for the Scheduling/Intake Coordinator position at Trellis Behavior and Learning Solutions?
Job Summary
As a Scheduling/Intake Coordinator, you will be responsible for scheduling clients and therapists for ABA therapy sessions as well as managing referrals and facilitating the intake process for new patients.
Responsibilities
- Collect and record patient information accurately and confidentially
- Verify insurance coverage and obtain necessary documentation needed for insurance authorizations
- Schedule appointments and follow-ups efficiently
- Coordinate referrals from specialists or other healthcare providers
- Provide exceptional customer service to patients and their families
- Maintain knowledge of medical terminology and procedures
- Utilize electronic health record systems for scheduling, data entry, and retrieval
- Adhere to HIPAA regulations and maintain patient confidentiality
Qualifications
- Strong customer service skills with the ability to communicate effectively
-Positive attitude, flexibility, and good critical thinking skills are required
-Experience with children with disabilities
- Proficiency in typing and navigating computer systems
- Knowledge of medical coding and terminology is preferred
- Bilingual proficiency is a plus
- Familiarity with medical scheduling software such as CentralReach
- Comfortable working in a fast-paced healthcare environment
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
- Psychiatry
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
License/Certification:
- RBT Certification (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Montgomery, AL 36116 (Required)
Ability to Relocate:
- Montgomery, AL 36116: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $20