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Scheduling/Intake Coordinator

Trellis Behavior and Learning Solutions
Montgomery, AL Part Time | Full Time
POSTED ON 12/12/2024
AVAILABLE BEFORE 2/5/2025

Job Summary
As a Scheduling/Intake Coordinator, you will be responsible for scheduling clients and therapists for ABA therapy sessions as well as managing referrals and facilitating the intake process for new patients.

Responsibilities
- Collect and record patient information accurately and confidentially
- Verify insurance coverage and obtain necessary documentation needed for insurance authorizations
- Schedule appointments and follow-ups efficiently
- Coordinate referrals from specialists or other healthcare providers
- Provide exceptional customer service to patients and their families
- Maintain knowledge of medical terminology and procedures
- Utilize electronic health record systems for scheduling, data entry, and retrieval
- Adhere to HIPAA regulations and maintain patient confidentiality

Qualifications
- Strong customer service skills with the ability to communicate effectively

-Positive attitude, flexibility, and good critical thinking skills are required

-Experience with children with disabilities
- Proficiency in typing and navigating computer systems
- Knowledge of medical coding and terminology is preferred
- Bilingual proficiency is a plus
- Familiarity with medical scheduling software such as CentralReach
- Comfortable working in a fast-paced healthcare environment

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Expected hours: 25 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Medical Specialty:

  • Pediatrics
  • Psychiatry

Schedule:

  • Monday to Friday

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

License/Certification:

  • RBT Certification (Preferred)

Shift availability:

  • Day Shift (Required)

Ability to Commute:

  • Montgomery, AL 36116 (Required)

Ability to Relocate:

  • Montgomery, AL 36116: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $20

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