What are the responsibilities and job description for the Technical Communication Specialist position at Tremco CPG Inc.?
Tremco Construction Products Group brings together Tremco CPG Inc.’s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: This position has responsibility of assisting members of the product and technical groups in executing their respective missions. The candidate must be a team player and interface / coordinate with several other departments within Tremco. Expectations are to participate in critical activities aimed at improving existing technical documentation, creating new technical documentation, solving application challenges in the field and assisting with providing technical training to the sales force. Taking initiative, demonstrating enthusiasm, learning new skills and working towards greater autonomy are also expected. The position reports to the Technical Resource Manager and will work closely with the Director, Technical Solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides technical expertise and training to other departments and the sales force.
- Collaborates with a wide variety of functional areas such as sales, engineering, marketing, manufacturing, and operations to develop and provide technical support responsive to customer and sales force needs.
- Develops and maintains a prioritized list of assignments from the Technical Resource Manager, the Director, Technical Solutions, and Product Managers.
- Assists with coordinating, development and updating of technical documents.
- Monitors and advises on competitive product information.
- Develops product line presentations and participates in training meetings for customers and company sales force.
- Actively participates with Industry organizations where appropriate.
- Assists the product and technical group with technical support, including assisting with the product group helpdesk.
- Visits construction sites to observe, collect, and report application procedures and deficiencies.
- Manages the system engineered to assist the sales force with national inquiries.
- Assists with the field trails of new products and processes.
- Responsibilities will include any and all responsibilities deemed necessary by the Technical Resource Manager and/or Director, Technical Solutions.
- Generate and/or edit drawing details using AutoCAD or similar software.
EDUCATION REQUIREMENT: Bachelor's degree in relevant field.
EXPERIENCE REQUIREMENT: 1 year of related experience required.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
- Proficiency using AutoCAD or similar software program.
- Willing and able to access commercial building roofs using a ladder.
- Ability to respond to common inquiries or complaints from customers, sales and marketing staff, regulatory agencies, or members of the business community.
- Willingness to actively participate in a continuing education program.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $48,426 and $60,532 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Salary : $48,426 - $60,532
