What are the responsibilities and job description for the Senior Solutions Engineer position at Tremendous?
Tremendous is the fast, free, flexible way to send bulk payouts to people in over 200 countries. 10,000 companies ranging from mom-and-pops to Google, MIT, and United Way have sent over $1 billion, saving 15 hours a month on average.
In both our product and our workplace, we’re intentional about making work more efficient, flexible, and fulfilling. Tremendous is a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life.
Our customers, who include marketers, researchers, HR teams, and nonprofits, rave about how quick and easy it is to use Tremendous — check the ratings on G2. Yet there’s a lot of complexity under the hood, including over 2,000 redemption options and plenty of banking infrastructure. This duality makes working here a fun challenge.
Tremendous is profitable and growing without outside investors. Join us before our next international offsite.
About The Role
We’re looking for a Senior Solutions Engineer to drive successful adoption and implementation of our API. This role requires a blend of sales acumen, technical aptitude, and collaboration with Sales and Customer Success to facilitate smooth implementations and go-live transitions. You'll be the primary technical resource for clients, providing expert API support pre- and post-sales.
What You’ll Do
In both our product and our workplace, we’re intentional about making work more efficient, flexible, and fulfilling. Tremendous is a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life.
Our customers, who include marketers, researchers, HR teams, and nonprofits, rave about how quick and easy it is to use Tremendous — check the ratings on G2. Yet there’s a lot of complexity under the hood, including over 2,000 redemption options and plenty of banking infrastructure. This duality makes working here a fun challenge.
Tremendous is profitable and growing without outside investors. Join us before our next international offsite.
About The Role
We’re looking for a Senior Solutions Engineer to drive successful adoption and implementation of our API. This role requires a blend of sales acumen, technical aptitude, and collaboration with Sales and Customer Success to facilitate smooth implementations and go-live transitions. You'll be the primary technical resource for clients, providing expert API support pre- and post-sales.
What You’ll Do
- Accelerate deals
- Join sales and success calls to share technical know-how
- Translate complex API concepts into simple terms for any audience
- Guide seamless integrations
- Proactively help clients set up, test and optimize their API usage
- Set clear timelines, remove roadblocks and ensure a smooth go-live
- Provide ongoing support
- Own dedicated Slack integration channels, offering real-time assistance
- Troubleshoot code-level issues and solve API problems to keep everything on track
- 5 years of experience in a customer-facing engineering role (growth-stage experience preferred).
- A blend of technical understanding and strategic sales skills.
- The ability to communicate with technical and non-technical audiences in a clear and approachable way.
- The ability to independently assess and solve API integration issues, working alongside both internal teams and clients.
- Proficiency reading and debugging code.
- A drive to manage tasks independently and push deals forward.
- As the first solutions engineering hire, you’ll have the opportunity to shape the role from the ground up.
- You’ll work on high impact enterprise projects.
- We’re profitable with plenty more opportunity ahead, which is good news for your career growth.
- We offer competitive pay, equity and benefits. The base salary for this role is $165,000-$205,000.
- We're a fully remote company. Work from wherever you want in the Americas.
- We’ve got smart people and a great culture. See our company handbook.
Salary : $165,000 - $205,000
