What are the responsibilities and job description for the Senior Loan Servicing Specialist position at Tremont Credit Union?
Under the direction of the Loan Servicing Manager, and as a back-up, perform life-of-loan servicing functions on residential and consumer loans including portfolio loans and servicing retained investor loans. All responsibilities are to be performed in compliance with TCU standard operating procedures, TCU policies, applicable state and Federal regulations and applicable state and federal law, as well as according to TCU's Core Values and Performance Standards.
Fund and process new residential loans. QC and scan residential loan files.
Process funds for FHLB custodial account and prepare wires. Package and send closed loan files to FHLB.
Provide loan pay-off quotes. Process loan pay-offs by wire and check, process discharges, and close out paid off consumer loan files and collateral releases.
Review and act on Insight reports regarding LTV on PMI loans, loans reaching final payment, and HELOCs at end of draw period, including converting HELOCs to repayment. Send notices as applicable.
Review Miniter invoices and upload weekly Miniter data files.
Pay PMI invoices and submit the PMI MILAR report.
Monitor and act on daily messages from Miniter and CoreLogic regarding insurance and tax servicing. Pay hazard, flood insurance, and life & disability premium payments out of escrows.
Process approved loan subordinations and modifications, including payment frequency changes.
Update Treasury indexes weekly, and timely review and mail ARM rate adjustment notices.
Monitor, answer, and route Servicing department's US mail, email, Kasasa notifications and member service calls. Complete loan verification requests and forward payments for processing.
Provide back-up review of reports from Insight; record and communicate findings, act as needed, and refer issues to others as directed.
Back up Loan Servicing Manager as needed, directed, or assigned.
Timely completion of own performance evaluation/ and review and submission of supervised employees' evaluations.
Other duties related to TCU's operations or mission as assigned.
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