What are the responsibilities and job description for the Economic Support Specialist position at Trempealeau County?
In order to be considered for this position, must apply on Trempealeau County website https://www.governmentjobs.com/careers/trempealeau
Purpose of Position
The purpose of this position is to determine eligibility and provide ongoing case management in a timely and accurate for economic support programs delivered in the eight county Western Regional for Economic Assistance Consortium. The work is performed by an Economic Support Specialist in accordance with applicable policies, rules, regulations, and laws and under the supervision of the Economic Support/WREA Supervisor. A majority of the time is spent on the phone conducting interviews, relaying information to program applicants/recipients and inputting data into electronic eligibility system.
Training, Experience and Other Requirements
High school diploma, Associates Degree, preferably in Human Services, Public/Business Administration, economics or Accounting, two years related office, insurance, human service or economic support eligibility determination experience or any combination of education and experience that provides equivalent knowledge, skills and abilities. Possesses excellent computer skills, organization skills, data entry skills, customer service skills and non-judgmental attitude. Must be able to handle a high volume of phone calls in a highly structured call center environment. Must complete online training program in a timely manner and receive an Economic Support Specialist certification. A valid motor vehicle operator’s license and/or available means of transportation required.
Job Type: Full-time
Pay: $21.57 - $24.65 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $22 - $25