Administrative Assistant / Receptionist

Do you have superior customer service and communication skills? Does customer service and retail excite you, but you don’t want nights and weekends? We are looking for a dependable Administrative Assistant in sales & retail to work hours Monday, Tuesday and Thursday 8 am to 4:30 pm, Wednesday 8 am - 4 pm and Friday 8 am -5 pm.

Trending Now Promotions is a screen printing, embroidery and promotional products company that specializes in helping our clients brand themselves. We are seeking a Administrative Assistant to join our small, close-knit team. This position is the first point of contact greeting customers walking in and answering phone calls. You will assist with retail customers, pricing and merchandising our retail store front and keeping a clean retail and showroom location. Clerical and administrative functions using quickbooks and speadsheets as assigned to assist the sales team will also be part of the daily tasks.

Job Responsibilities

· As the first point of contact displaying a high level of professionalism while seamlessly multitasking between promptly answering phones, greeting clients, and assisting in retail is a must

· Provides prompt and efficient responses to clients at all times, including checking in while they are shopping. Responds to clients calls immediately. Handles all client concerns in a courteous and helpful way, calling a member of management when needed

· Assist sales in entering estimates into Quick books and work orders on Google Drive

· Assist leadership team as needed with administrative tasks and other special projects as assigned

· Accurately rings client purchases/returns and runs credit cards and counts change according to established guidelines. Reconciles the cash drawer daily

· Promotes specials and loyalty programs during client interactions

· Accurately prices and prepares merchandise for the retail floor

· Communicates inventory for restocking

· Ensures the retail store is faced, clean and displays are rotated regularly

· Returns samples to the showroom and ensures the front counter and desk are always clean and presentable

· Maintaining a clean and organized retail store and showroom by performing cleaning tasks such as sweeping, vacuuming, mopping, dusting, wiping counters and mirrors, washing glass windows, removal of trash and cleaning the restroom and ensuring supplies are replenished

· Maintains a professional appearance and adheres to the Company’ dress code at all times.

***This is not a comprehensive list of all the tasks that could be involved in the day-to-day job.

Mandatory Skills

· Organizational skills- the ability to use time, energy, resources, etc. in an effective way

· Self-starter- A person who begins work or undertakes a project on his or her own initiative, without needing to be told or encouraged to do so.

· Process-oriented- Follows clear and defined procedures, rules, regulations and instructions. Designs systems to make good decisions.

· Ability to accurately follow stand operating procedures with minimal direction

· Proficient in Word, Excel and Outlook

· Ability to type on keyboard at quick pace

· Ability to multitask and prioritize time

· Able to thrive in a fast-paced setting and meet quality control standards established

Work Environment / Physical Requirements

· Ability to sit for an extended period of time, bend, kneel, reach, twist, and occasionally lift 25 lbs.

· May be around fumes from fabrics, inks and cleaning supplies

Education and Experience

· High school diploma or GED certificate

· Relevant prior experience preferred, whether as an administrative assistant and/or customer service role

·· Driver’s License is a plus

Note: This job description is not intended to be all-inclusive. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. We are an Equal Opportunity Employer.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift

Ability to Commute:

• Waunakee, WI (Required)

Ability to Relocate:

• Waunakee, WI: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $19