What are the responsibilities and job description for the Bilingual National Account Manager (English/Spanish Fluency) position at TreviPay?
At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.
Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.
We are seeking a driven and experienced Bilingual Account Manager fluent in English and Spanish to manage client accounts, build strong relationships, and drive revenue growth.
Essential Duties and Responsibilities:
Relationship Management
o Master and maintain a vast knowledge of clients’ competitive landscapes
o Monitor and communicate internally (and externally, as appropriate) news and/or trends related to client(s)
o Serve as an escalation path for client issues
o Attend meetings with client(s) as appropriate (face to face at least twice each year)
o Manage a client “relationship tree,” ensuring that relationships are always maintained with at least three contacts on the client side, and that no fewer than three TreviPay representatives have relationships within client organization(s)
Sales and Growth
o Achieve or exceed sales and revenue goals each fiscal year
o Work with client(s) to develop strategic growth plans targeting opportunities for increased program revenue for the client and TreviPay
o Lead day-to-day management and optimization of program growth plans
o Attend and/or lead conference calls with client sales teams at least monthly to discuss prospects
o Develop presentations as needed (for end user training, conferences, internal updates, etc.)
o Lead proposal development, contract negotiation, business issue preparation and implementation efforts for new territory expansions
Contract Management
o Act as keeper of program contract(s)
- Facilitate renewals/re-negotiations
- Draft and manage contract amendments
- Monitor contract compliance
General
o Represent TreviPay professionally and appropriately in all situations
o Communicate effectively with clients and Internally within TreviPay
o Prepare Reports and presentations as needed
o Up to 25% travel (trips typically do not exceed 1-2 nights)
o Native level of Spanish required
Desired Strengths:
o Excellent relationship builder
o Proactive, strategic thinker
o Strong communication skills
o Highly organized and responsive
o Ability to prioritize tasks and problem-solve
o Self-motivated and able to motivate others
o Competitive spirit
Qualifications:
o Four-year degree preferred
o 2-5 years of client/account management experience
o Knowledge of Microsoft Office
o Bilingual in English and Spanish
o Ability to travel nationally and internationally up to 25%
\nWhy you will love working at TreviPay
· Competitive salary
· Paid parental leave
· Generous paid time off
· Medical, dental, vision, FSA, Life/AD&D, long and short term disability
· 401K matching
· Employee referral program
At TreviPay we believe:
· in saying yes to unique and challenging requirements
· empowered team members are creative team members
· our products make the customer’s day just a little bit better
· work/life balance makes us all more effective
TreviPay is an Equal Opportunity and Affirmative Action Employer. We welcome all veterans and disabled applicants.
Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact Recruiting@trevipay.com to request an accommodation.
