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Client Solutions Associate

Trevose Partners Limited
New York, NY Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 6/7/2025

A leading FX trading platform is looking for a new Client Services Analyst to support their growing US operations!

Client : Leading FX Trading Platform Provider

Role : Client Services Analyst

Location : New York, NY (Manhattan - 3x Days On-site)

Comp : $95K - $115K Base

Overview

Our client is a leading FX trading platform provider who are well established and bring a global footprint.

They are looking to hire a business-oriented Client Services candidate who will lead their end-user and client support efforts, onboarding, implementations, and wider workflow optimizations.

This role is a crucial part of their client services unit supporting global pre-sales operations and leading relationship efforts for some of their largest institutional partnerships.

Key Responsibilities :

  • Assist the pre-sales and and support teams across onboarding, testing. documentation, and Lvl-1 non-technical support.
  • Provide educational discussions to institutional end-users regarding platform usage, feature additions / enhancements, and products.
  • Review pricing and trade quality while providing analysis to end-users and the wider business.
  • Manage STP processes, workflow optimization, and end-user trainings.

Desired Qualifications :

  • 2-5 YoE in Client Services, Support, or similar client services focused role.
  • Experience within the FX and Derivative markets ideally supporting institutional traders with a strong familiarity of their workflows.
  • Prior experience leading training sessions for institutional end-users will be a great bonus!
  • Experience with Linux / Unix and Excel will be a great bonus!
  • If you think you're a good fit, please reach out directly to :

    Zachary Thompson (Zachary.Thompson@trevosepartners.com)

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    Salary : $95,000 - $115,000

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