What are the responsibilities and job description for the Client Solutions Associate position at Trevose Partners Limited?
A leading FX trading platform is looking for a new Client Services Analyst to support their growing US operations!
Client : Leading FX Trading Platform Provider
Role : Client Services Analyst
Location : New York, NY (Manhattan - 3x Days On-site)
Comp : $95K - $115K Base
Overview
Our client is a leading FX trading platform provider who are well established and bring a global footprint.
They are looking to hire a business-oriented Client Services candidate who will lead their end-user and client support efforts, onboarding, implementations, and wider workflow optimizations.
This role is a crucial part of their client services unit supporting global pre-sales operations and leading relationship efforts for some of their largest institutional partnerships.
Key Responsibilities :
- Assist the pre-sales and and support teams across onboarding, testing. documentation, and Lvl-1 non-technical support.
- Provide educational discussions to institutional end-users regarding platform usage, feature additions / enhancements, and products.
- Review pricing and trade quality while providing analysis to end-users and the wider business.
- Manage STP processes, workflow optimization, and end-user trainings.
Desired Qualifications :
If you think you're a good fit, please reach out directly to :
Zachary Thompson (Zachary.Thompson@trevosepartners.com)
The perfect role
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Salary : $95,000 - $115,000
