What are the responsibilities and job description for the Banking Operations Associate position at Tri Boro Credit Union?
Job Description:
As a Member Service Representative at Tri Boro Credit Union, you will play a critical role in delivering exceptional member experiences. Your primary responsibility will be to provide personalized service, answering questions, and addressing concerns in a timely and professional manner.
Key Tasks:
Develop strong relationships with members through regular interactions and tailored solutions
Process transactions efficiently, ensuring accuracy and attention to detail
Collaborate with colleagues to resolve complex member issues
Stay up-to-date on product and service offerings, recommending relevant solutions to members
Participate in ongoing training and development to enhance skills and knowledge
Requirements:
2-5 years of experience in customer-facing roles
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment with multiple priorities
Strong problem-solving and analytical skills
