What are the responsibilities and job description for the Member Experience Coordinator position at Tri Boro Credit Union?
Position Summary:
Tri Boro Credit Union seeks a skilled Member Service Representative to provide top-notch service to our members. The ideal candidate will possess excellent communication skills, be able to multitask, and have prior experience in customer-facing roles.
Key Responsibilities:
Respond to member inquiries and resolve issues promptly and professionally
Develop and maintain a thorough understanding of our products and services
Process transactions accurately and efficiently
Collaborate with colleagues to achieve business objectives
Stay informed about industry trends and best practices
Essential Qualifications:
2-5 years of experience in customer-facing roles
Excellent communication and problem-solving skills
Ability to work in a dynamic environment with multiple priorities
Strong attention to detail and organizational skills
