Volunteer Services Supervisor, Full Time Exempt

Position: Volunteer Services Supervisor

Location: Richland, Washington

Type: Full-Time, Exempt

Anticipated Schedule: Monday through Friday, 8 am to 5 pm. Occasional evenings and weekends for events.

Compensation

Hiring Range: $77,979,20/annual - $85,777.12/annual

Position Salary Range: $77,979.20/annual - $93,575.04/annual

MISSION, VISION, VALUES

MISSION: Guiding our community members to live their best lives, even and especially through the end of life.

VISION: Tri-Cities Chaplaincy is the recognized source for expert guidance during a crisis, at and through life's end, and following a loss.

VALUES: Accessibility, Integrity, Achievement, Supportive Environment

Position Overview:

The Volunteer Services Supervisor is the Volunteer Coordinator and is a vital part of Tri-Cities Chaplaincy. The Volunteer Services Supervisor is a leader responsible for overseeing the volunteer services program and ensuring a seamless volunteer experience. The primary role of the Volunteer Services Supervisor includes supervising and supporting volunteers, coordinating volunteer activities, and collaborating with various departments to ensure that volunteers are integrated effectively into the agency’s programs and services. The Volunteer Supervisor will work closely with, leadership, and other staff members to ensure a positive and productive volunteer experience that aligns with the agency’s mission and goals.

Minimum Qualifications:

• Bachelor's degree in a related field or equivalent education and work experience considered.
• Excellent leadership and interpersonal skills to effectively guide and support volunteers.
• Strong organizational and time management abilities to handle multiple tasks and priorities.
• Excellent communication skills, both verbal and written, with the ability to interact with diverse groups of volunteers and staff.
• Empathy, patience, and the ability to build positive relationships with volunteers.
• Proficiency in computer applications, including Microsoft Office Suite.
• A passion for community service and an understanding of the value of volunteerism.

Preferred Qualifications:

• Bachelor’s degree in a related field.
• Previous experience in volunteer management, supervision, or related roles..

Join Our Team:

At Tri-Cities Chaplaincy, we’re committed to providing compassionate care and support to individuals and families during life’s most challenging times. We invite you to be part of our mission and contribute to meaningful work that touches the heart of our community.

Why Join Us?

• Purpose-Driven Work: Be part of a team that makes a real difference in patients’ and families' lives.
• Supportive Environment: Thrive in a collaborative and caring atmosphere.
• Professional Growth: Access opportunities for learning and career development.

Bring your passion for care to Tri-Cities Chaplaincy, where every moment matters. Apply today and start a career that’s as rewarding as it is impactful.

Note regarding the listed pay range:

Hiring Range: The starting pay range offered to new hires, depending on experience and qualifications.

Position Pay Range/Salary Range: The full pay range for this position, from minimum to maximum, based on role responsibilities and market rates.

At Tri-Cities Chaplaincy, we carefully establish pay ranges for our positions by taking various factors into account, including education, certifications, knowledge, skills, experience, and market conditions. These ranges are tailored to match the diverse programs and services we offer. Our goal is to ensure fair compensation for candidates based on these factors while maintaining internal peer equity.

Benefits

• Mileage Reimbursement: $ 0.70 per mile, for eligible positions.
• Vacation: Accrual of hours each pay period based on hours worked.
• Wellness Days: After the 90-day introductory period, eligible employees can convert up to two sick days into wellness days.
• Annual "Yay Day": Full-time employees receive 1 paid day off every January to volunteer in the community.
• Bereavement Leave: 3 days of bereavement leave after the introductory period for the loss of an immediate family member, household pet, or service animal.
• Sick Time: Earned on an accrual basis.
• Paid Holidays: Ten recognized holidays with no waiting period for new hires.
• Health Benefits: Opt-in for Low Deductible Health Benefits, Vision, and Dental starting the first month following your start date.
• Health Benefit Options: Medical, Dental, Vision, Supplemental Life, Accidental Death and Dismemberment, GlobeLife Voluntary Benefits, and Life Flight.
• Voluntary Supplemental Benefits: Pet Insurance, Globe Life, and Life Flight.
• Agency-covered benefits: Basic Life Insurance and Accidental Death and Dismemberment at 1x Annual Salary, Long-Term Disability, and Short-Term Disability.
• 401k: You can start contributing right away and up to 5% employer matching after 1 year of employment for eligible employees.
• Premium Pay: Bilingual in Spanish: Verified through ALTA staff testing and Approved Certifications: Premium pay upon review and approval.
• Tuition Assistance: After 1-year of employment, eligible employees can receive up to $5,000 annually in higher education assistance.
• Continuing Education Units: Tri-Cities chaplaincy utilizes Relias Learning and CAPC for employees to earn continuing education units for their credential requirements.
• Certification and Training Opportunities: Employees can partner with their department director on professional goals that benefit the agency and themselves for certification and training opportunities.

AGENCY REQUIREMENTS

• Mission, Vision, and Values: Demonstrate support and adherence to the agency’s Mission, Vision, and Values.
• Community Outreach: Participate in education and outreach activities to promote agency programs, including hospice care, advanced planning, and bereavement services.
• Policy Compliance: Maintain knowledge of and comply with agency policies, procedures, and practices.
• Confidentiality: Protect patient and agency information per HIPAA guidelines. Only access information on a need-to-know basis.
• Transportation: Maintain reliable personal transportation. Maintain a valid driver’s license and vehicle insurance per state requirements.
• Health Requirements: Satisfy state and agency health requirements by providing proof of immunization, declinations, or approved accommodations as applicable.
• Screenings: Pass criminal background and drug screenings.
• Physical Demands: Meet the physical and environmental requirements of the position, with or without reasonable accommodation.(see attached physical requirements)
• Training and Orientation: Complete agency and departmental orientation and required training programs.
• Continuing Education: Complete ongoing education, policy reviews, and training be designated deadlines.
• Licensure and Certification: Maintain current licensure(s) and certifications(s) required for the role.
• Language Proficiency: Read, write, speak, and understand English fluently.
• Work Availability: Be available to work as assigned or scheduled.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

Please contact human resources at hr@tccbestlife.org for questions regarding the physical and environmental conditions.

Equal Opportunity Employer:

Tri-Cities Chaplaincy is an equal opportunity employer that does not discriminate based on actual or perceived race, color, creed, religion, national origin, citizenship or immigration status, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service, and veteran status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.