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Overview

Tri-City Medical Center has served San Diego County’s coastal communities of Carlsbad, Oceanside and Vista, as well as the surrounding region for more than 60 years and is one of the largest employers in North San Diego County. Tri-City is administered by the Tri-City Healthcare District, a California Hospital District. As a full-service acute care public hospital with over 500 physicians practicing in over 60 specialties, Tri-City is vital to the well-being of our community and serves as a healthcare safety net for many of our citizens. The hospital has received a Gold Seal of Approval® from the Joint Commission showcasing a commitment to safe and effective patient care for the residents of the community. 

Tri-City Medical Center prides itself on being the home to leading orthopedic, spine and cardiovascular health services while also specializing in world-class robotic surgery, cancer and emergency care. Tri-City’s Emergency Department is there for your loved ones in their time of need and is highly regarded for our heart attack and stroke treatment programs. When minutes matter Tri-City is your source for quality compassionate care close to home. Tri-City partners with over 90 local non-profit and community organizations as part of our COASTAL Commitment initiative. Together we are helping tackle some of our communities’ pressing health and social needs.

Position Summary:

Responsible for the posting and balancing of all lockbox, mail receipts, 835 electronic remittance advice (ERA) to the appropriate accounts. Prepares bank deposit daily. Demonstrates extraordinary commitment to excellence by adhering to departmental excellence criteria.

Major Position Responsibilities:

The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization.

• Maintains a safe, clean working environment, including unit based safety and infection control requirements.
• Process all checks and Remittance Advices received through the mail lock box and courier.   
• Posts all insurance, patient, and non-AR payments on the computer daily.  Balances mail and lock box to computer printout daily.  Prepares face sheet for mail, wire transfer and lock box daily.
• Downloads disk for electronic posting of accounts and balances to system reports.  Adds zero balance accounts back to A/R as needed or required. 
• Posts appropriate ANSI 835 codes to claims for account to flow through the appropriate process.  

Qualifications:

• Requires two years of accounts receivable experience in a healthcare environment.  
• Must be able to use 10-key adding machine by touch.
• Requires 2-year data entry/CRT experience and 1-2 year demonstrated working knowledge of medical explanation of benefits (EOB) banking, medical billing and medical terminology.
• Able to perform basic mathematical calculations, balance and reconcile numbers.
• Requires typing skills of 45WPM. Requires working knowledge of Microsoft Word, Excel and Microsoft Outlook.  Oral and written communications is necessary to be successful in this position.
• Excellent human relations’ skills including listening, conflict resolution, coaching, and team building. Must have ability to demonstrate flexibility in response to unexpected change in work volume and hospital staffing needs.
• Process oriented skills with ability to handle multiple projects simultaneously by prioritizing responsibilities and meeting deadlines required.
• Ability to ensure the confidentiality and rights of patients and the confidentiality of hospital and departmental documents required.

Education:

• High School diploma or GED, required.

Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work. 

*Salary/Hourly wage range for this position is posted.  Actual pay will be determined based on verified experience as well as internal equity.

TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.