Business Analyst

Job Title: Business Analyst

Location: Middletown, CT – Hybrid

Duration: 1 year contract – Extensions Possible

Key Responsibilities:

• Collaborate with stakeholders to gather, analyze, and document business requirements for IT projects related to law enforcement, court services, and criminal justice systems.
• Identify process improvements and recommend technology solutions that enhance operational efficiency and compliance with regulations.
• Act as a bridge between business users and technical teams, translating business needs into technical requirements and ensuring mutual understanding.
• Develop detailed functional specifications, use cases, and process flows to support system design and implementation.
• Facilitate requirement validation sessions and ensure stakeholder alignment.
• Participate in the selection, implementation, and support of software solutions in the criminal justice domain.
• Ensure compliance with applicable security, privacy, and data protection standards.
• Conduct gap analyses and assess the impact of system changes on existing processes and operations.
• Support quality assurance (QA) efforts by defining test plans, conducting user acceptance testing (UAT), and validating that system solutions meet business needs.
• Provide training and support to end-users during system rollouts and upgrades.

Required Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, Criminal Justice, or a related field.
• Minimum of 5 years of experience as a Business Analyst, preferably in law enforcement, criminal justice, or court services domains.
• Strong understanding of business processes in criminal justice systems, such as case management, incident reporting, records management, court workflows, and offender tracking.
• Experience with software solutions in the law enforcement or justice sector (e.g., RMS, CAD, CMS, or other specialized systems).
• Proficiency in business analysis tools (e.g., Visio, JIRA, Confluence) and methodologies (Agile, Waterfall).
• Excellent communication, documentation, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Knowledge of regulatory requirements and standards related to law enforcement and criminal justice data management.

Preferred Qualifications:

• Experience with data integration, business intelligence, or analytics tools.
• Familiarity with NIBRS, CJIS, or similar reporting standards.
• Business Analyst certification (CBAP, PMI-PBA, or equivalent) is a plus.
• Previous experience in a government or public sector environment.