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Cisco Voice Engineer

Tri-Com Consulting
Mansfield, CT Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 6/9/2025

The Tri-Com Consulting Group

Do you have the skills to fill this role Read the complete details below, and make your application today.

is a Full-Service IT Employment Consulting Firm who is seeking qualified candidates for the following opening :

Location : Storrs, CT – 100% Onsite

Duration : 1 year

Job Title : Cisco Voice Engineer

Job Description :

Our client is seeking a skilled Cisco Voice Engineer with experience in Cisco voice technologies to join our team. The ideal candidate will have expertise in Cisco Call Manager and Cisco Unity, with Cisco Contact Center experience being a strong plus. However, candidates with extensive voice experience in similar environments will also be considered.

Key Responsibilities :

  • Configure, manage, and support Cisco Call Manager and Cisco Unity systems.
  • Troubleshoot and resolve issues related to voice infrastructure, ensuring optimal performance.
  • Implement and maintain Cisco voice solutions, including system upgrades and expansions.
  • Work with Cisco Contact Center (preferred) to enhance communication solutions.
  • Collaborate with internal teams to integrate voice technologies with existing IT infrastructure.
  • Provide documentation and support for system configurations and changes.
  • Ensure compliance with industry best practices and security protocols.

Qualifications :

  • Proven experience working with Cisco Call Manager and Cisco Unity.
  • Experience with Cisco Contact Center is preferred but not required.
  • Strong background in voice networking and VoIP technologies.
  • Ability to troubleshoot and optimize Cisco voice systems.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills.
  • This is an excellent opportunity for a candidate with Cisco voice experience to contribute to a dynamic team and advance their career in voice networking.

    Tri-Com is an Affirmative Action / Equal Opportunity Employer~

    We strongly encourage the applications of women,

    minorities, persons with disabilities, and military veterans.

    As a condition of employment you will be required to pass a drug screening and other background checks including past employment and confirmation of technical certifications.

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