What are the responsibilities and job description for the Entry-Level HVAC Service Technician position at Tri County Air Conditioning & Heating, Inc.?
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Position Title
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Department
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Reports to
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Entry-Level HVAC Service Technician
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Service
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Corey Martin
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Employment Status
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FLSA Status
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Effective Date
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☐ Temporary ☒ Full-Time ☐ Part-Time
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☒ Nonexempt ☐ Exempt
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2/6/2025
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Position Summary
An Entry-Level HVAC Service Technician has less than 3 years of experience and is responsible for performing HVAC maintenance and entry-level repairs. This role involves working under the supervision of experienced technicians to ensure that HVAC systems operate efficiently and effectively. You will gain hands-on experience in diagnosing issues, performing routine maintenance, and providing excellent customer service.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Responsible for performing HVAC service and maintenance
- Responsible for excellent communication and customer service
- Responsible for building estimates and presenting to the homeowner
- Responsible for maintaining detailed records of service visits, including diagnoses, repairs and maintenance
- Responsible for adhering to all safety protocols and company policies.
- Plays a crucial role in preventing workplace injuries by following safety guidelines, using equipment correctly. Reports any unsafe conditions or actions to management immediately.
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Minimum of 1-3 years of experience in HVAC service, HVAC school program / apprenticeship or a related field. Experience with both residential and commercial HVAC systems preferred.
- EPA Section 608 certification (for refrigerant handling) required. [Additional certifications such as NATE are a plus.]
- Must be goal oriented
- Ability to build a positive working relationship with our customers and coworkers
- Must have a genuine empathy for customers / coworkers and a willingness to help others
- Ability to lift heavy equipment, work in various weather conditions, and perform physical labor (bending, crouching, and climbing).
- Excellent customer service and communication skills, with the ability to explain technical issues to customers in a clear and approachable way.
- Valid Florida driver’s license and a clean driving record with a minimum of 3 years driving history.
- Knowledge of Service Titan preferred
Physical Demands and Work Environment
- Typical work week is Monday to Friday
- Must embrace and be comfortable with our Mission statement: To comfort all in such a way that: (1) they are compelled to tell others about their experience, and (2) it honors the Great Comforter, Jesus Christ.
- We expect and encourage all Tri County employees to have a growth and improving mindset. This means they believe they can improve whatever they’re doing with effort.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
- Varying work conditions exist with this position: Uncontrolled environments include Highways/Roadways used with company vehicles, Personal and Business Property owned by customers including various and intrinsic hazards, exposure to Weather Conditions, including heat, humidity, cold, rain, lightening and winds. Controlled Environments include the TCA Shops/Offices/Warehouses, which are maintained in a safe manner.
We Offer Our Employees:
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Medical, Dental, and Vision Insurance
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401(k) with 6% Match
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Life and AD&D Insurance
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Short Term and Long Term Disability Insurance
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Paid Time Off and Paid Holidays - including your birthday!
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.
