Permanent Supporting Housing (PSH) Coordinator -Tamworth, NH - Full Time

Role:

This employee works with individual families approved for the Permanent Supportive Housing Program (PSH). This includes developing an individualized housing and service plan, including a path to permanent housing stability.

Essential Functions & Responsibilities:

30% Establish a working interaction with individuals/families who are enrolled in PSH for the purpose of providing assistance with attaining/maintaining adequate housing and access to needed services.

15% Provide information and referral to community resources, including mental health, AODA, medical, educational, financial services, etc. based on assessment. Follow up with clients to ensure continued access to services. Assist with addressing barriers to accessing resources as needed.

30% Maintain updated case records/files. Case records are to be up to date and available for generating reports, audits and grant writing. Enter all necessary client data into HMIS and EmpowOR within the grant required time frame. Maintain confidentiality in all aspects of the position.

15% Complete monthly PSH File Reviews with the Housing Administrative Director to ensure the file in in compliance with PSH Grant program requirements.

5% Build and maintain positive relationships with housing providers and community partners.

5% Other duties as assigned

Performance Measurements:

Client Focus: Is dedicated to meeting the expectations of the Housing Stability Program Director, acts with client in mind; establishes and maintains effective relationships with clients; gains their trust and respect; goes above and beyond to anticipate client needs and respond accordingly.

Taking responsibility: Completes assignments in a thorough, accurate and timely manner that achieves expected outcomes; exhibits concerns for the goals and needs of the department and others that depend on services or work products; handles multiple responsibilities in an effective manner.

Problem Solving/Creativity: Identifies and analyzes problems; formulates alternative solutions; takes or recommends appropriate actions; follows up to ensure problems are resolved.

Collaboration/Teamwork: Uses diplomacy and tact to maintain harmonious and effective work relationships with co-workers; adapts to changing priorities and demands; shares information and resources with others to promote positive and collaborative work relationships; supports diversity initiatives by demonstrating respect for all individuals.

Communication/Interpersonal Skills: Is able to effectively communicate and to influence others in order to meet organizational goals; shares information openly; relates well to all kinds of people; is able to speak well and write effectively.

Time Management: planning, setting goals, prioritizing and completing tasks, submitting reports in a timely manner, administrated HMIS appropriately.

Knowledge, Skills and Abilities:

Experience One year to three years of similar or related experience.

Education

(1) A two-year college degree or

(2) completion of a specialized course of study at a business or trade school or

(3) completion of specialized training courses conducted by equipment vendors or

(4) job specific skills acquired through on-the-job training or apprenticeship program.

Interpersonal Skills:

A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

TCCAP is an EOE

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Tamworth, NH: Relocate before starting work (Required)

Work Location: In person

Salary : $18