What are the responsibilities and job description for the Scheduling and Front Desk Specialist position at Tri-County Therapy?
Tri-County Therapy, LLC (“TCT”) is a pediatric therapy company that provides therapy services for children from birth to 18 years old. TCT’s mission is to provide quality therapy to children while building a diverse community of talent where each team member feels empowered to bring their unique differences to work and achieve their full innovative potential.
TCT offers a multi-disciplinary approach with speech, occupational, aquatic, and physical therapy services. TCT has clinics located in the following South Carolina cities: Charleston, Ladson, Mount Pleasant, Greenville and Anderson. We also provide therapy in the natural environment, including homes, the community and preschools.
We are currently accepting resumes for an exceptional Scheduling and Front Desk Specialist to join our Anderson team!
Core Responsibilities:
Assisting the Regional Managers and Tri-County Therapy in administrative tasks:
§ Manage all aspects of scheduling for the Anderson office (patient communication, attendance warnings, recurring appointments, makeups, initial evaluations, etc.)
§ Assist with scheduling support for Greenville office as needed
§ Manage all Greenville and Anderson referrals and new patient onboarding
§ Manage all outgoing Upstate script requests to pediatricians
§ Upstate BabyNet Referrals – EI Communication, IFSP Monitoring, Knack Updates
§ Manage Anderson, SC office supplies/knack requests
§ Data Reports: Audit therapy schedules for compliance
§ Assist with office management of supplies and presentability
§ Miscellaneous office administration tasks and projects as needed
Knowledge, Experience, and Education Required:
§ Requires a bachelor’s degree
§ Minimum of 2 years’ experience in scheduling and patient management, office, or a related administrative position
§ Demonstrates initiative and independent judgment in performing job responsibilities
§ Exceptional communication and customer service skills
§ Strong computer and keyboarding skills
§ Able to respond to difficult situations with self-control and a positive attitude
Hours: Monday-Thursday 8:30am -6:00pm (with 30 min lunches) and Friday 9:00am-1:00pm
No Weekends or Holidays!
Our offices close the week between Christmas & New Years with optional unpaid or use of PTO to allow all employees an extra week off to spend with their families
We would love to hear about you and your goals. The services we provide reflects directly on our employees and who we place in specific positions. Please submit your resume, and our management team will contact you to schedule an interview.
Salary : $15 - $22
