What are the responsibilities and job description for the Parts Counter Person position at Tri-county Toyota?
The Parts Specialist is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He or she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for delivery and installation.
The ideal candidate has a high school diploma or GED and previous experience with automotive parts and accessories. He or she must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
RESPONSIBILITIES
- Maintains up-to-date knowledge of all vehicles, accessories, and promotions
- Provides timely and accurate reports as required
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED preferred
- Working knowledge of the industry
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Strong organizational and problem-solving skills
- Helpful attitude and friendly demeanor
- Highly professional and dependable
- Strong computer and internet skills, including Microsoft Office suite
- Previous experience in a similar role a plus
