What are the responsibilities and job description for the Engagement Manager position at Tri-Force Consulting Services, Inc.?
Job Description
Job Description
Name of position : Engagement Manager
Location : Pierre South Dakota
Responsible for overall client experience with the organization and the products and services it provides. You will work closely with clients in identifying, understanding, and meeting their specific needs and pain points.
Success in this role will be demonstrated by improved client retention and satisfaction while growing new business opportunities with existing clients.
Engagement Manager Job Responsibilities and Duties
- Seeks opportunities to upsell products and services to existing accounts
- Nurtures working relationships with clients throughout the project cycle
- Tracks client’s processes and provides prompt assistance when needed
- Designs and executes solutions tailored to client needs
- Leads and handles complex accounts
- Ensures compliance with company policies and follows ethical standards
- Manages client expectations and ensures delivery of client requests
Engagement Manager Job Requirements
