What are the responsibilities and job description for the Service Desk Analyst position at Tri-Force Consulting Services, Inc.?
Title: Service Desk Analyst
Duration: 12 Months
Client: Department of Treasury
Location: Washington, DC
"The applicant is at the center of our universe."
Job Description:
Person or persons filling this position shall have at least four (4) years of experience administering, maintaining, and developing BMC Helix IT Service Management Software. This position requires the incumbent to hold ITIL 4 Managing Professional certification, BMC Certified Professional certification, BSc/BA in IT, Computer Science, or relevant field.
"If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit."
About Us:
Since 2000, Tri-Force Consulting Services (https://triforce-inc.com) has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.
Salary : $23 - $32
