What are the responsibilities and job description for the Mortgage Systems Analyst position at Tri Pointe Homes Holdings, Inc.?
Are you interested in joining a company culture where accountability, top performance, and teamwork are valued and rewarded? Tri Pointe Homes is dedicated to insightful design and superior craftsmanship, we are setting a new standard in homebuilding and customer experience. If this sounds like a career for you, apply to be a part of our great team.
Tri Pointe Connect is looking for an experienced individual to join our talented group as a Mortgage Systems Analyst.
Position Highlights: Lead the implementation of mortgage system enhancements including gathering and documenting system requirements to facilitate development, testing, and training. Work closely with business leaders, users, and training team to ensure the enhancements are well communicated, documented, and working satisfactorily.
Position Responsibilities:
Collaborate with business leaders to understand business needs, gather detailed requirements, and build documentation for mortgage system enhancements.- Manage relationships with 3rd party development team to provide the parameters to build enhancements within mortgage system (UAT Environment)
- Manage projects from inception through completion, including planning, resource allocation, timeline management, and status reporting, ensuring projects are delivered on time, within scope, and within budget.
- Facilitate effective communication between business leaders and external developers. Conduct regular meetings to update stakeholders on project status, issues, and solutions.
- Prepare Test Scripts and work with users for UAT to test, validate, and document system enhancements.
- Work with training team to develop and deliver training programs and job aides for end-users. Create and maintain comprehensive documentation, including business process flows, system configuration guides, and user manuals.
- Develop and maintain reports to provide insights into system usage and performance.
Position Qualifications:
Qualifications:
- Bachelor’s degree in Information Technology, Business Administration, or a related field
- 4 or more years of IT experience in the mortgage industry
- Encompass Admin Certification preferred
Skills:
- Advanced knowledge of Encompass (Loan Origination System)
- Advanced knowledge of MS Excel, Word, Powerpoint and Visio
- Demonstrated knowledge of project management tools, Asana preferred
- Experience with Agile/Scrum methodologies is a plus
- Proven project management skills with ability to work under tight deadlines in a high volume environment
- Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders
- Strong analytical and problem-solving skills with the ability to translate complex business requirements into technical solutions
- Demonstrated interpersonal and change management skills
- Excellent documentation and organizational skills
Physical Requirements:
- Less than 10% travel
- Sedentary for extended periods, 4 or more hours
- Use of fine motor skills for tasks requiring precision such as typing
- Use of hands/fingers to handle objects
- Visual acuity for detailed computer work
- Hearing ability to communicate via phone/video calls
Tri Pointe Homes is committed to building a diverse and talented team to help us achieve our goals. Please note that due to operational constraints, we are unable to consider applicants who require visa sponsorship (e.g., H1B, OPT) for this position. This policy applies uniformly to roles where sponsorship cannot be accommodated to ensure consistency and fairness in our hiring process.
At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves. We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business. We believe our company’s strength relies on the diversity of the team and the unique, innovative ideas everyone contributes.
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We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.