What are the responsibilities and job description for the Analyst, Operations II (Temporary) position at Tri Star Engineering, Inc.?
TRISTAR is seeking a Analyst, Operations II (Temporary) for our government customer in Crane, IN
- The Analyst, Operations II (Temporary) shall participate in the monitoring and resolution of Fleet CASREPs (WXMY), other requests for technical assistance by MEWSD customers (TYCOMs, IWS 2, individual ship requests, etc.), and in the daily MEWSD Fleet Support Team meetings by providing technical expertise
- Shall track the daily status report of open CASREPs provided by the Government Fleet Support Cell (FSC)
Position Responsibilities:
- Engineering efforts include the following:
- EnCASREP Tracking
- Data Analysis
- Responsible for MFOM (Maintenance Figure of Merit) and NRRE-BI (Navy Readiness Reporting Enterprise Business intelligence) data pulls
- Assist Distance Support Center Help Desk with answering/directing phone calls during Eastern Time core hours (0600-1800), capturing data, reading from FAQ's
- Review CASREP Reports, input CASREP data into FASTR and Power Point slide decks
- CASREP part status using OneTouch, Haystack and IPDM. Also work with other branches for parts support
- Attend daily Fireside meetings. These meetings allow us to connect with our coastal and global Crane representatives and identify current workload requirements, issues they are facing, and determine if they need assistance in finding solutions to problems in the field
- Assist with communication from the Fleet to internal stakeholders through phone, email, and chat surfer on NIPR and SIPR
- Assist with CASREP parts Deconfliction with PMO, TYCOM, and Ship's Forces. Collaborate with RMCs, TYCOMs and ISEA to resolve parts issues, trouble call follow-up, or other fleet maintenance issues
- Update stoplight chart content including parts, Casualty Report (CASREP), status, and improvements that are sent out to Division Managers and Program Office
- Great organizational and time management skills Excellent written and verbal communication skills
- Proficient in Word, Excel, PowerPoint, Outlook, Teams
- Adaptability in changing situations
- Confidentiality with DoD records
- Collaborative in team setting
- Resourceful in gathering/reporting data
- Problem Solving
- Attention to detail
- Analytical skills in issue patterns
- Creativity
- Leadership/Takes initiative
- Interpersonal skills
- Must be a US Citizen
- An Active Secret Clearance is required or the ability to obtain one
Education and Certification:
- High school diploma or GED required
- Associates degree a plus
About TRISTAR
TRISTAR is a professional services company supporting U.S. Department of Defense programs. Our core competencies include Electronic Warfare, Enterprise Management, Full Spectrum Cybersecurity, Information Technology, Digital Transformation, Software Engineering and Development, Maritime Modernization and Engineering, and Technical Solutions. Founded in March 1995, TRISTAR has built an employee-focused collaborative environment enabling our team of professionals to create and deliver customized solutions to meet mission critical challenges.
TRISTAR is an Equal Opportunity Employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, disability or veteran status.
