What are the responsibilities and job description for the Parts Counter Associate - Bilingual Preferred - Burnsville position at Tri-State Bobcat?
Looking for a rewarding career with great pay and benefits? Tri-State Bobcat, a premier dealer of compact equipment is growing and expanding as a company. We are currently seeking a Parts Counter Associate to provide support to walk in customers, shop technicians and customers over the phone.
We are looking for someone who is passionate about providing excellent customer service, has a strong attention to detail that can work effectively in a fast-paced environment. If you have experience working in a parts department or a similar role, then come and join our fun team in Burnsville!
This is a full-time position, Monday - Friday 8 am - 5 pm, no evenings. Great pay $23.00-$26.00 per hour - plus benefits and the potential for overtime!
Position Responsibilities:
- Provide customers with price quotes, availability and technical information on parts in a friendly and professional manner
- Ability to multi-task and transition easily between the parts inventories of multiple lines of equipment
- Receive daily and weekly parts orders by verifying part numbers and quantities and allocate them to the proper bin location, customer or service technician
- Answer phone calls and texts from customers and other associates and provide excellent service
- Maintain a clean and organized parts storage area, parts counter and showroom display area
- Other duties as assigned.
Minimum Qualifications:
- Previous parts counter experience
- Strong computer skills and ability to navigate several product sites
- Superior customer service and negotiation skills
- Strong mechanical aptitude
- Excellent attention to detail
- Ability to work independently with minimal supervision
- Excellent verbal communication and organizational skills
- Good time management skills with the ability to handle multiple tasks and priorities
- Bilingual in English and Spanish preferred
Position Benefits for Parts Counter Associate:
- 3 Health Insurance plan options, including HSA options
- Dental and Vision Insurance
- Life and AD&D Insurance
- Supplemental Life and AD&D Insurance available
- Generous PTO, including 7 Paid Holidays
- 401K program with company match and a vast variety of investment options
- Competitive Wages and career advancement!
- Employee Assistance Program - FREE and confidential counseling, legal services, travel planning, child/elder care professional assistance
- Bereavement Pay
- Safety Program
- PAID vendor/manufacturing training
Tri-State Bobcat is an Equal Opportunity Employer
Job offers are contingent on the ability to pass a background check and 4-panel drug screening.
Salary : $23 - $26
