Front Desk/Customer Service

Job Summary
We are seeking a motivated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer support and ensuring a smooth operation at the front desk. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Duties

• Greet and assist clients as they arrive, ensuring a welcoming atmosphere.
• Manage incoming calls and emails, directing inquiries to appropriate personnel.
• Schedule appointments and maintain an organized calendar for the office.
• Perform clerical duties including filing, data entry, and maintaining records.
• Utilize office management software such as Google Suite and QuickBooks for daily operations.
• Handle customer support inquiries with professionalism and efficiency.
• Maintain cleanliness and organization of the front desk area.
• Collaborate with team members to ensure seamless communication within the office.

Requirements

• Proven experience in an office management role or as a receptionist, preferably in a medical or dental setting.
• Strong computer literacy with proficiency in Google Suite and QuickBooks.
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Exceptional time management skills to handle multiple responsibilities simultaneously.
• Strong customer service skills with a focus on client satisfaction.
• Previous experience as a medical or dental receptionist is a plus but not required.
• Ability to work independently as well as part of a team.

We invite you to apply if you are looking for an opportunity to contribute positively to our team while enhancing your professional skills in a supportive environment.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 28 – 32 per week

Benefits:

• 401(k)
• Paid time off

Schedule:

• Day shift

Work Location: In person

Salary : $16 - $18